{"id":1490459,"url":"https://alion.io/job/steer-health-implementation-manager","title":"Implementation Manager","company":{"id":7084,"name":"Steer Health","domain":"steerhealth.io","url":"https://alion.io/company/steerhealth","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Irving, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":96000,"max_usd":210000,"period":"year","method":"role_country_seniority_unknown","sample_n":4100},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-16T17:23:39Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"About Steer Health\nSteer Health is the AI-native growth platform for health systems. Our platform helps hospitals and specialty practices fill schedules, close referral gaps, and recover revenue that would otherwise leak out of the patient journey. We integrate with 36 EHRs, including Epic, Oracle Health, MEDITECH, and athenahealth, and we support 45+ hospitals covering 19 million patient lives.\nWe are a lean team with outsized impact. Steer was named to the KLAS Emerging Solutions Top 20 and won the 2026 Hearst Health Prize. We are growing fast, and the people who join now will shape how the company serves its customers for years.\nThe opportunity\nEvery Steer customer relationship starts with an implementation, and the quality of that experience shapes everything that follows: adoption, time to value, satisfaction, and renewal. As Implementation Manager, you will act as the owner of each client implementation, responsible for a smooth delivery and a client who is confident from day one.\nYou will run projects that combine workflow design, EHR integration, AI configuration, and change management, working with hospital and practice leaders on one side and Steer Product and Engineering on the other. Our platform integrates with Epic, Oracle Health, MEDITECH, athenahealth, eClinicalWorks, and dozens more, so you will see a wide range of environments and learn quickly.\nWhat you will do\nDeliver implementations end to end\nOwn the implementation plan including scope, timeline, milestones, resources, risks, and go-live readiness for each client.\nLead kickoff and discovery to capture the client's workflows, systems, goals, and success criteria.\nCoordinate the technical work with Engineering and client IT, including EHR connectivity, data flows, and system configuration.\nDrive go-live through testing, training, cutover, and hypercare, and keep every stakeholder informed along the way.\nManage the client relationship\nBe the day-to-day lead for clinical, operational, executive, and IT stakeholders during implementation.\nSet expectations clearly and raise risks and blockers early, with a proposed path forward.\nHand off cleanly to Client Success and Support so that value realization continues after go-live.\nMake delivery faster and more repeatable\nTrack time to value and client satisfaction on every implementation, and report on what you learn.\nImprove templates, checklists, and playbooks so each implementation is faster and more predictable than the last.\nBring field feedback to Product and Engineering and help shape how new capabilities are rolled out.\nWork as one team\nPartner with Sales on scoping and handoff so commitments are realistic and clear.\nPartner with Training and Customer Success to prepare users and drive adoption.\nRequirements\nWhat you bring\n5+ years managing software implementations or projects in healthcare technology, health IT, or enterprise SaaS.\nHands-on experience with EHR environments and an understanding of how clinical and front-office workflows run in hospitals or physician groups.\nWorking knowledge of integrations, including HL7, FHIR, APIs, or SFTP, and comfort working alongside engineers and client IT teams.\nA track record of delivering on time in complex, multi-stakeholder projects, with strong planning and risk management skills.\nExcellent communication skills and the presence to lead conversations with clinical and executive leaders.\nComfort in a fast-moving startup where processes are still being built.\nStrongly preferred\nDirect experience with Epic, Oracle Health (Cerner), MEDITECH, or athenahealth.\nPMP or similar project management certification.\nExperience with AI, patient access, call center, or scheduling and referral workflows.\nWhat success looks like\nFirst 90 days: You are fluent in the Steer platform and implementation process, and you are leading your first go-live with support.\nFirst 6 months: You own a portfolio of implementations, and your clients go live on schedule with strong satisfaction scores.\nFirst 12 months: Your time to value is measurably faster, and the templates and playbooks you built are standard practice for the team.\nWhy Steer\nOwnership. You will lead implementations end to end, with real authority over how they are run.\nVariety and depth. You will work across many EHRs and care settings, from large health systems to specialty groups.\nTechnology that works today. Our AI is live in hospitals and delivering measurable results, so the work you do reaches patients quickly.\nGrowth. As we scale, there is a clear path to lead a larger portfolio and a team.\nBenefits\nHealth/Vision/Dental/Life Insurance\nPTO\nStock Equity","description_format":"text","description_chars":4640,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","Patient Access & Booking"],"lifecycle":[{"event":"open","at":"2026-09-30T00:29:11Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.691,"p_room":0.9,"age_days":17,"expected_fill_days":33,"reasons":["conf:1","win:mid"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/steer-health-implementation-manager","json_url":"https://alion.io/job/steer-health-implementation-manager.json","meta":{"generated_at":"2026-10-16T19:29:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5119,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7084},"rest":"https://alion.io/mcp/rest/get_company?id=7084"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsteer-health-implementation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsteer-health-implementation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsteer-health-implementation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/steer-health-implementation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsteer-health-implementation-manager"}]}