{"id":699868,"url":"https://alion.io/job/steerbridge-ux-researcher","title":"UX Researcher","company":{"id":685505,"name":"SteerBridge","domain":"steerbridge.com","url":"https://alion.io/company/steerbridge","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":91,"open_postings":6,"ghost_share":0,"stale_share":0.167,"repost_share":0,"time_to_fill_p50_days":81,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Design","role_family":"Design","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vienna, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115000,"max":135000,"currency":"USD","period":"year","gross":null,"usd_annual":135000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Figma","optional":true}],"status":"live","first_seen_at":"2026-09-08T19:09:21Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-10-30T08:04:24Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"SteerBridge is a modern technology company delivering innovative, mission-focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial-grade capabilities that accelerate operational effectiveness and drive measurable mission success.\nAt the core of SteerBridge is our people-especially the veterans whose leadership, problem-solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.\nPosition Overview\nSteerBridge is seeking a UX Researcher to support a mission-critical Defense Aviation platform used by federal customers. This role focuses on understanding operational workflows in aviation readiness and sustainment environments and translating those insights into usable product experiences.\nThe researcher will work directly with designers, engineers, data scientists, and domain experts to ensure the system supports fleet readiness monitoring, maintenance planning, logistics coordination, and operational decision-making.\nUnlike traditional or academically focused research roles, this position requires demonstrated experience applying UX research within a software product development environment. The researcher must be able to move beyond research findings and translate user insights into actionable product requirements, workflow improvements, interface concepts, and prototypes that can be implemented by design and engineering teams.\nThe ideal candidate has worked directly within multidisciplinary software teams and understands how UX research contributes throughout the product development lifecycle -from discovery and requirements definition through design, prototyping, usability validation, iteration, and implementation.\nSteerBridge applies proven design patterns such as Medallion Architecture to structure, validate, and operationalize data within aviation analytics platforms. UX research ensures these architectural patterns translate into clear, usable, and decision-ready experiences for operators working in high-consequence environments.\nKey Responsibilities\nPlan and conduct qualitative and quantitative UX research, including user interviews, contextual inquiries, surveys, workflow analysis, and observation of operational environments.\n\nConduct usability testing on prototypes and production systems and synthesize findings into actionable insights that inform product and design decisions.\n\nDevelop personas, journey maps, workflow models, and other research artifacts that capture user needs, behaviors, operational constraints, and decision-making patterns.\n\nTranslate research findings into wireframes, prototypes, interaction models, and research-informed concepts that improve user workflows and experiences.\n\nCollaborate with product designers to refine concepts, support information architecture and interaction design decisions, and validate solutions through iterative usability testing.\n\nPartner with engineers, data teams, Product Owners, and subject matter experts to align user needs and operational workflows with system architecture and technical constraints.\n\nParticipate in backlog refinement, design reviews, and design-to-development handoffs, providing clear research findings and documentation to support implementation.\n\nConduct domain and competitive research on aviation logistics and sustainment systems, tools, and operational practices to inform product strategy and direction.\n\nRequired Qualifications\nEligibility requirements: U.S. citizenship is required for this position under applicable federal contract requirements. Candidate must also be able to obtain and maintain the security clearance required for the role.\n\n3+ years of professional UX research, human factors, or applied product research experience supporting software or digital product development.\n\nStrong command of UX research methodologies, including interviews, usability testing, workflow analysis, and research synthesis.\n\nAbility to analyze complex operational environments and translate research findings into clear user insights and actionable product requirements, workflows, interface concepts, prototypes, or product improvements.\n\nExperience working with complex enterprise or government software systems.\n\nExperience collaborating effectively with multidisciplinary teams, including engineers, designers, data scientists, Product Owners, and other stakeholders.\n\nStrong written and verbal communication skills, with the ability to clearly present research findings and recommendations to technical and non-technical audiences.\n\nPreferred Qualifications\nExperience with aviation, defense, logistics, or fleet management systems.\n\nExperience supporting enterprise analytics or decision-support platforms.\n\nFamiliarity with data-driven interfaces, including dashboards and operational planning tools.\n\nExperience with Figma or similar prototyping and design tools.","description_format":"text","description_chars":5190,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Military spouse friendly"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","IT Consulting & Digital Transformation"],"lifecycle":[{"event":"open","at":"2026-09-11T02:41:40Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.823,"p_room":0.9,"age_days":51,"expected_fill_days":81,"reasons":["conf:2","velocity","win:mid"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":135000,"is_top_pay":true},"html_url":"https://alion.io/job/steerbridge-ux-researcher","json_url":"https://alion.io/job/steerbridge-ux-researcher.json","meta":{"generated_at":"2026-10-30T09:20:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13412,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685505},"rest":"https://alion.io/mcp/rest/get_company?id=685505"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsteerbridge-ux-researcher"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsteerbridge-ux-researcher"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsteerbridge-ux-researcher"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/steerbridge-ux-researcher\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsteerbridge-ux-researcher"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":699868}},{"tool":"search_jobs","arguments":{"company":"steerbridge.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":699868},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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