{"id":26411,"url":"https://alion.io/job/steerhealth-senior-qa-engineer","title":"Senior QA Engineer","company":{"id":7084,"name":"Steer Health","domain":"steerhealth.io","url":"https://alion.io/company/steerhealth","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"QA","role_family":"QA","seniority":"senior","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":29000,"period":"year","method":"role_seniority_country_cell","sample_n":31},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anthropic","optional":false},{"name":"CI/CD","optional":false},{"name":"Claude","optional":false},{"name":"ElevenLabs","optional":false},{"name":"GCP","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Google Cloud Run","optional":false},{"name":"Google GKE","optional":false},{"name":"gRPC","optional":false},{"name":"JavaScript","optional":false},{"name":"LLM","optional":false},{"name":"Node JS","optional":false},{"name":"Playwright","optional":false},{"name":"Rest API","optional":false},{"name":"Text-to-Speech","optional":false},{"name":"TypeScript","optional":false},{"name":"WebSockets","optional":false},{"name":"Braintrust","optional":true},{"name":"Datadog","optional":true},{"name":"Kubernetes","optional":true},{"name":"LLM Evaluation","optional":true},{"name":"OpenTelemetry","optional":true},{"name":"Promptfoo","optional":true}],"status":"live","first_seen_at":"2026-06-05T00:00:00Z","employer_posted_date":"2026-06-05","last_verified_at":"2026-10-17T18:21:05Z","board_verified":true,"closed_at":null,"days_open":134,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":134},"description":"About Us:\nSteer Health helps healthcare organizations improve patient access, reduce operational burden, and recover revenue through AI-native workflow automation. Our lead product, Luna AI, acts as a voice-based digital workforce, handling patient access workflows such as scheduling, intake, and follow-up. We sit on top of existing EHR infrastructure and focus on measurable operational outcomes.\nAbout the Role\nWe are looking for a Senior QA Engineer who thrives at the intersection of AI, voice automation, and cloud-native systems. You will own quality across our platform - from testing LLM-powered features and voice pipelines to ensuring robust end-to-end coverage on GCP infrastructure. You will work closely with product, engineering, and AI teams to embed quality from the ground up.\nRequirements\nDesign, build, and maintain automated test suites using Playwright for web and API surfaces, including AI-generated content flows. \nLead QA strategy for voice automation pipelines built on ElevenLabs - developing test cases for synthesis quality, latency, and failure modes. \nValidate Claude (Anthropic) integrations: prompt-response accuracy, edge case handling, safety behaviors, and output consistency across builds. \nBuild and maintain Node.js-based test tooling, harnesses, and custom reporters for CI/CD pipelines. \nDeploy, monitor, and triage test infrastructure on Google Cloud Platform - leveraging Cloud Run, GCS, and Pub/Sub for scalable test execution. \nDefine and track quality metrics: test coverage, flakiness rates, mean-time-to-detect, and regression velocity. \nCollaborate with engineers during design reviews to surface testability gaps and advocate for observable, fault-tolerant system design. \nMentor junior QA engineers and establish team-wide standards for test authoring, review, and maintenance.Required Qualifications\n\n5+ years of QA engineering experience, with at least 2 years on systems that include LLMs, AI APIs, or speech/audio pipelines. \nExpert-level Playwright skills - authoring resilient selectors, managing parallel workers, and debugging flaky tests at scale. \nProficient Node.js developer - comfortable writing custom test runners, CLI tooling, and service mocks in TypeScript/JavaScript. \nHands-on GCP experience: deploying workloads to Cloud Run or GKE, querying logs in Cloud Logging, configuring artifact storage in GCS. \nFamiliarity with ElevenLabs or comparable TTS/voice APIs - understanding synthesis parameters, webhook flows, and audio quality evaluation. \nPractical experience testing Claude or other LLMs - designing determinism-aware test strategies, evaluating prompt regressions, and building evals. \nStrong understanding of REST, WebSocket, and gRPC protocols for API-level testing. \nExperience integrating test suites into CI/CD pipelines (GitHub Actions, Cloud Build, or similar).\n Nice to Have\nExperience writing custom LLM evals or using evaluation frameworks such as PromptFoo or Braintrust. \nBackground in audio signal quality assessment or speech intelligibility testing. \nFamiliarity with observability tooling: OpenTelemetry, Datadog, or GCP Cloud Monitoring. \nKnowledge of accessibility testing standards (WCAG 2.1) and assistive technology compatibility.Core Technology Stack:\nGoogle Cloud Platform (GCP)\n\nCloud Run, GCS, Pub/Sub, Cloud Logging, GKE for scalable test infrastructure\nElevenLabs - Voice Automation\n TTS pipeline testing, synthesis quality evaluation, webhook and latency validation\n\nNode.js / TypeScript Custom test runners, service mocks, CLI tooling, and CI/CD integration\n\nPlaywright End-to-end and API-level browser automation with parallel execution\n\n Claude (Anthropic) LLM integration QA, prompt regression testing, and output evaluation \n\nBenefits\nCompetitive base salary commensurate with experience\nHigh-autonomy environment with direct access to executive leadership\nStructured operating cadence with clear goals, metrics, and career growth targets\nWork that touches 19M+ patients - the mission is real\nFlexible PTOs policy","description_format":"text","description_chars":4027,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","Patient Access & Booking"],"lifecycle":[{"event":"open","at":"2026-06-05T00:00:00Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.349,"p_room":0.28,"age_days":134,"expected_fill_days":35,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/steerhealth-senior-qa-engineer","json_url":"https://alion.io/job/steerhealth-senior-qa-engineer.json","meta":{"generated_at":"2026-10-17T20:35:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4548,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7084},"rest":"https://alion.io/mcp/rest/get_company?id=7084"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsteerhealth-senior-qa-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsteerhealth-senior-qa-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsteerhealth-senior-qa-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/steerhealth-senior-qa-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsteerhealth-senior-qa-engineer"}]}