{"id":3612838,"url":"https://alion.io/job/stefanini-emea-senior-business-analyst","title":"Senior Business Analyst","company":{"id":4425653,"name":"Stefanini EMEA","domain":"stefanini.ro","url":"https://alion.io/company/stefanini-ro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartSearch","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bucharest, Romania"],"countries":["RO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"BPMN","optional":false},{"name":"Power BI","optional":false},{"name":"Tableau","optional":false},{"name":"Agile","optional":true},{"name":"ITIL","optional":true},{"name":"Python","optional":true},{"name":"ServiceNow","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-11-02T12:00:00Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-13T23:05:41Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"We are looking for a Senior Business Analyst to identify business and process gaps, diagnose root causes, and turn data and client needs into actionable recommendations and measurable improvements.\nYou will work directly with client and internal stakeholders to understand business objectives, assess current processes, define future-state solutions, and track improvements through implementation. With descriptive reporting increasingly supported by automation and AI, the role focuses on diagnosis, recommendation, stakeholder influence, and measurable business outcomes.\nYou will also help identify opportunities where Stefanini's broader capabilities can solve additional client challenges and contribute to solution development, presales, and client conversations.\nThis role is suited to someone with strong consulting and commercial awareness who also has the potential to grow into a Business Analytics Lead or Manager role, progressively taking responsibility for mentoring others, coordinating delivery, and developing the Business Analyst capability.\nKey Responsibilities\nBusiness analysis and process improvement:\nPartner with client and internal stakeholders to understand business objectives, operational challenges, and improvement opportunities;\nMap current-state processes, identify inefficiencies, failure points, risks, and avoidable costs, and define improved future-state processes;\nDiagnose root causes using process analysis, operational data, KPI benchmarking, and AI-enabled analytical tools;\nTranslate complex business problems into clear requirements, recommendations, and solution concepts;\nIdentify opportunities for process simplification, standardization, automation, and AI-enabled improvement;\nDevelop prioritized recommendations and business cases defining the proposed action, expected value, ownership, effort, and potential risks;\nSupport solution design, testing, implementation, and adoption to ensure business requirements are effectively addressed.\nData analysis, recommendations, and outcomes:\nAnalyze business and operational data to identify trends, performance gaps, risks, and improvement opportunities;\nMove beyond descriptive reporting to determine why performance issues occur, what should change, and what business value the change could generate;\nTranslate complex findings into concise, actionable recommendations for technical and non-technical stakeholders;\nDefine success measures and track implemented recommendations through completion;\nMeasure and communicate results in financial, operational, productivity, service-quality, or customer-experience terms where applicable;\nProactively identify emerging risks and opportunities before they develop into larger business or client issues;\nApply appropriate professional judgment when using AI-generated analysis and validate outputs before incorporating them into recommendations.\nClient advisory and stakeholder collaboration:\nBuild strong relationships with client stakeholders and develop a detailed understanding of their business objectives and operating environment;\nFacilitate workshops with business, operational, and technical stakeholders to identify issues, validate requirements, and agree on next steps;\nPresent findings, recommendations, and business cases clearly to senior client and internal stakeholders;\nChallenge assumptions constructively and use evidence to support decisions;\nCoordinate cross-functional initiatives and drive progress across teams without requiring direct authority;\nMaintain clear documentation of requirements, decisions, actions, ownership, risks, and expected outcomes.\nCommercial and business growth:\nIdentify client challenges that may represent opportunities for Stefanini to provide additional value;\nRecognize potential cross-sell, upsell, automation, AI, analytics, continuous-improvement, and new-service opportunities;\nTranslate client needs into clear business requirements that can be evaluated and developed by the appropriate Stefanini teams;\nPartner with client relationship, sales, solutioning, technology, and delivery teams to shape relevant solutions;\nContribute business-analysis expertise to presales discussions, RFP responses, proposals, and client presentations;\nSupport the development of clear value propositions, expected outcomes, and supporting business cases;\nMaintain a consultative approach focused on solving client problems and creating sustainable business value rather than traditional product selling.\nLeadership and capability development:\nTake ownership of complex initiatives involving multiple stakeholders, teams, and business objectives;\nMentor and support less-experienced Business Analysts through practical guidance, knowledge sharing, and peer review;\nHelp establish and continuously improve Business Analyst methodologies, templates, standards, and ways of working;\nReview analysis and recommendations to ensure quality, clarity, and business relevance;\nCoordinate Business Analyst activities and priorities when required;\nDemonstrate leadership through ownership, sound judgment, collaboration, and influence before formal people-management responsibility;\nProgressively develop the skills required to take greater responsibility for team coordination, client engagement, delivery governance, service development, and people leadership.\nJob Requirements\n5+ years of relevant experience in Business Analysis, Business Consulting, Process Improvement, IT Consulting, or a comparable client-facing analytical role;\nProven experience working with senior business and client stakeholders\nExperience facilitating workshops, stakeholder discussions, and cross-functional initiatives;\nExperience with current-state and future-state process mapping using BPMN or similar process-mapping methods;\nExperience developing recommendations and business cases supported by data;\nDemonstrated leadership potential through mentoring, project leadership, knowledge sharing, or coordination of others;\nStrong ability to translate complex business and operational information into concise recommendations and actions;\nStrong ability to perform prescriptive analysis, moving from problem identification and root-cause diagnosis to recommendations and measurable outcomes;\nGood knowledge of a business intelligence or visualization platform such as Power BI or Tableau;\nGood practical experience using AI tools to support business analysis, combined with the judgment to validate outputs before client or business use;\nA consultative, commercially aware approach and the ability to identify opportunities to create additional client value; \nStrong analytical, structured problem-solving, and critical-thinking skills;\nStrong presentation, communication, and stakeholder-management skills\nAbility to work independently and take ownership of moderately complex and complex business-analysis initiatives.\nExcellent written and spoken English;\nPreferred Qualifications\nExperience within operational consulting environments;\nWorking knowledge of SQL;\nExperience with ServiceNow, Salesforce, or similar enterprise platforms;\nKnowledge of ITIL principles and IT service-management environments;\nUnderstanding of Agile delivery, the software development lifecycle, system integrations, and enterprise data flows;\nExperience supporting presales, RFPs, solution design, client proposals, or account-growth initiatives;\nExperience with automation, AI, or data-driven process improvement;\nWorking knowledge of Python or R;\nPrevious experience mentoring Business Analysts or acting as a project, workstream, or team lead.\nWhat Success Looks Like\nBusiness and process problems are identified and supported by clear evidence and root-cause analysis;\nRecommendations are practical, prioritized, and supported by clear business rationale and measurable expected outcomes;\nImprovement initiatives are tracked through implementation, and their business impact is measured;\nClient and internal stakeholders receive clear, concise, and actionable recommendations rather than descriptive reporting alone;\nEmerging risks and improvement opportunities are identified proactively;\nClient challenges that could benefit from additional Stefanini capabilities are recognized and effectively connected with the appropriate teams;\nBusiness analysis contributes to presales, solution development, and client-growth conversations where relevant;\nBusiness Analyst methods, templates, and ways of working become more consistent and effective;\nLess-experienced Business Analysts receive useful mentoring, knowledge sharing, and review support;\nThe Senior Business Analyst demonstrates increasing readiness for broader client, delivery, and people-leadership responsibilities.\nThis job description outlines the general nature and level of work performed by employees within this classification and is not intended to be a comprehensive inventory of all duties and responsibilities. Additionally, the responsibility to possess the necessary employment documents for this country rests with the candidate.\nWhat we offer\nYou will find here not only an environment where you can do meaningful work and feel supported, but also a benefits package designed to foster your growth and wellbeing:\nSoft skills and technical training for current and emerging products and technologies;\nMentoring programs that connect you with mentors from around the world;\nEmployee Assistance Programs to support your wellbeing, both personally and professionally;\nCareer development opportunities to grow within the team;\nSpecial referral bonuses for recommending friends;\nA friendly team eager to welcome you;\nAbout us\nStefanini is a Brazilian multinational company with 39 years of experience and presence in 41 countries. With more than 35,000 employees, we co-create solutions for a better future, driving digital transformation with a focus on real results.\nWe operate in an integrated way through 7 specialized business units: Consulting (Technology and Business Agility), Analytics & AI, Banking & Payments, Cybersecurity, Manufacturing 4.0, and Digital Marketing. We are a group that breathes collaboration and offers a dynamic environment where you will learn by doing, grow alongside the team, and have space to contribute with ideas and projects.\nIf you are looking for a place to develop, innovate, and be part of something bigger, then Stefanini is your place.\nOur commitment to inclusion and fairness\nAt Stefanini, we are fostering a workplace where it is safe to express oneself and everyone is treated with dignity, respect, and fairness. We welcome people of all backgrounds, regardless of race, ethnicity, color, nationality, gender, gender identity or expression, sexual orientation, age, religion, belief and disability.\nEvery individual is encouraged to be their authentic self, as diverse perspectives strengthen our teams, drive innovation, and contribute to our success.\nOur recruitment process is designed to be fair, consistent, and inclusive. We act in a transparent and fair manner in our employment practices, ensuring that all employees receive equitable compensation for their contributions, regardless of their background.\nWhat's next:\nIt's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity. In case you need further information, just send us a message at  and we'll be happy to assist!\nJob Requirements\n5+ years of relevant experience in Business Analysis, Business Consulting, Process Improvement, IT Consulting, or a comparable client-facing analytical role;\nProven experience working with senior business and client stakeholders\nExperience facilitating workshops, stakeholder discussions, and cross-functional initiatives;\nExperience with current-state and future-state process mapping using BPMN or similar process-mapping methods;\nExperience developing recommendations and business cases supported by data;\nDemonstrated leadership potential through mentoring, pr...","description_format":"text","description_chars":17505,"description_truncated":true,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Mentoring programs"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Help Desk & Service Desk","Managed Security","IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-11-02T15:04:28Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.945,"age_days":9,"expected_fill_days":25,"reasons":["conf:1","velocity","win:mid"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/stefanini-emea-senior-business-analyst","json_url":"https://alion.io/job/stefanini-emea-senior-business-analyst.json","meta":{"generated_at":"2026-11-14T03:54:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6092,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4425653},"rest":"https://alion.io/mcp/rest/get_company?id=4425653"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstefanini-emea-senior-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstefanini-emea-senior-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstefanini-emea-senior-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stefanini-emea-senior-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstefanini-emea-senior-business-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3612838}},{"tool":"search_jobs","arguments":{"company":"stefanini.ro","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3612838},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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