{"id":2410737,"url":"https://alion.io/job/stefanini-it-support-entry-level","title":"IT Support (Entry level)","company":{"id":61023,"name":"Stefanini","domain":"stefanini.com","url":"https://alion.io/company/stefanini","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gupy","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chișinău, Moldova"],"countries":["MD"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":26000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":814},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-13T01:57:32Z","employer_posted_date":null,"last_verified_at":"2026-10-13T01:57:32Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Our “big enough, yet small enough” approach makes us open, flexible, responsive and agile. If you are a customer-oriented person, with a \"get-it-done\" attitude, who enjoys working in a fast-paced environment, come over for a virtual coffee and a talk on your future career with us! \n\nStefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace.\n\nRole\n\nDo you speak English? In Stefanini, if you speak English at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.\nPrevious experience or technical studies are not required - you only need to have very good communication skills, English knowledge and eagerness to learn about IT. \n\nThis role is great starting point for an IT career, especially if you do not have previous experience in IT.\n\nImagine a day at Stefanini - Take a look!\n\nProvide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;\n\nLog remotely to the client’s computer and help them solve software issues;\n\nDocument issues that you deal with on a daily basis into the ticketing system;\n\nEscalate problems to the next level of support when necessary;\n\nHelp the client with all the necessary information. \n\n Your path to success requires:\n\nEnglish – intermediate to advanced level;\n\nMotivation for learning new information;\n\nReady to acquire new skills (communication skills, technical skills etc.);\n\nA team player that shows adaptability, flexibility and perseverance in managing a good working relationship with clients and colleagues;\n\nWillingness to help people in having continuity in their computer-based activity;\n\nPrevious successful customer service experience is considered an advantage;\n\nStrong written and oral communication skills;\n\nYou can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)\n\nExtra benefits we offer: \n\nWorking in a multinational company, with over 24.000 employees around the globe; \n\nCompetitive salary package;\n\nMeal tickets; \n\nSpecial referral bonuses for recommending your friends; \n\nPrivate Health Insurance;\n\nModern workplace located in the center of Chisinau;\n\nProfessional soft skills and technical trainings for current and emerging products and technologies;\n\nContinuous career growth and development opportunities\n\nWhat’s next?\nIt’s best to apply today, because job postings can be taken down and we wouldn’t want you to miss this opportunity.\n\nThe recruitment process starts with an HR virtual discussion, followed by a technical test and a final talk with the hiring manager.\n\nIn case you will need further information, just send us a message at  and we’ll be happy to assist! 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