{"id":3128005,"url":"https://alion.io/job/stefanini-soporte-tecnico-n2","title":"Soporte Tecnico N2","company":{"id":61023,"name":"Stefanini","domain":"stefanini.com","url":"https://alion.io/company/stefanini","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Gupy","truth_index":{"grade":"A","score":98,"open_postings":13,"ghost_share":0,"stale_share":0.077,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lima, Peru"],"countries":["PE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-10-22T12:21:09Z","employer_posted_date":null,"last_verified_at":"2026-10-22T12:21:09Z","board_verified":false,"closed_at":null,"days_open":22,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":22},"description":"¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.\n\n¡Seguro no te quieres quedar fuera!\n\n¡Soporte Técnico en Lugar L2!\n\n¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones!\n\nResponsabilidades y atribuciones: Soporte a todo el parque de PC’s y periféricos (pin pad - ticketeras - etc) Resolver los incidentes de hardware y software in situ Soporte a incidentes referentes a Software base Preparación, instalación, configuración y cambio de equipos de cómputo Clonación de equipos, backup de la información del usuario Personalización del equipo y restore de la información Preparación de equipos para ser entregados al proveedor y usuarios Atenciones de primera línea a impresoras Mantener actualizado el inventario de Hardware Preparación de reportes e informes de gestión según alcance Traslado y movimientos de equipos entre sedes del cliente (conducción de vehículo, asignado por la empresa) Registro manual y control de movimientos de equipos - guíasRequisitos y competencias: Profesional con estudios técnicos concluidos en sistemas, informática, industrial, logística o similares. Conocimientos en ITIL Foundation (deseable no obligatorio) Conocimiento en metodologías ágiles (deseable) Experiencia en el manejo operativo de activos, inventarios o almacenes 2 año de experiencia profesional. Conocimiento técnico en HW (deseable) Conocimiento intermedio de EXCEL. Conocimiento de herramientas de gestión de TKTS (deseable) Licencia de Conducir A1 (auto mecánico)","description_format":"text","description_chars":1599,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-23T02:42:00Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.859,"p_room":0.75,"age_days":20,"expected_fill_days":27,"reasons":["seen:20","velocity","win:late","comp:junior,brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/stefanini-soporte-tecnico-n2","json_url":"https://alion.io/job/stefanini-soporte-tecnico-n2.json","meta":{"generated_at":"2026-11-14T02:01:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2314,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":61023},"rest":"https://alion.io/mcp/rest/get_company?id=61023"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstefanini-soporte-tecnico-n2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstefanini-soporte-tecnico-n2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstefanini-soporte-tecnico-n2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stefanini-soporte-tecnico-n2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstefanini-soporte-tecnico-n2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3128005}},{"tool":"search_jobs","arguments":{"company":"stefanini.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3128005},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}