{"id":3883489,"url":"https://alion.io/job/stellantis-stage-junior-customer-satisfaction-manager","title":"Stage : Junior Customer Satisfaction manager","company":{"id":170866,"name":"Stellantis","domain":"stellantis.com","url":"https://alion.io/company/stellantis-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Talentsoft","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Poissy, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-06T18:55:27Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-12T13:10:42Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Filière/Métier\nSales & Marketing - Sales & Marketing\nContrat\nStage\nDescription de la mission\nThe Junior Customer Satisfaction Manager contributes to continuously improving the customer experience and customer satisfaction. Under the supervision of an experienced manager, they analyse customer feedback and requests, coordinate the resolution of customer pain points, and support internal teams in implementing corrective actions.\nProfil\nBAC+5 - Ecole de commerce et ou de communication\nTechnical skills\nAbility to analyse customer feedback and requests.\nGood knowledge and use of Microsoft Excel, PowerPoint, and reporting or dashboard tools.\nUnderstanding of root-cause analysis, corrective action plans, and continuous improvement principles.\nAbility to coordinate actions with cross-functional teams.\nStrong written and spoken English and French Behavioural Skills\nCustomer focus and empathy, with the ability to understand customer or dealers expectations and translate them into practical actions.\nClear communication, active listening, and the ability to work effectively with different departments.\nAnalytical thinking, curiosity, and a structured approach to problem-solving.\nOrganisation, attention to detail, and the ability to manage several priorities.\nTeam spirit, adaptability, diplomacy, and a proactive attitude.\nResilience and professionalism when handling complaints, urgent cases, or sensitive situations. At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation, and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future. Chez Stellantis, nous évaluons les candidats selon leurs qualifications, leurs mérites et les besoins du métier. Nous accueillons les candidatures des personnes de tout genre, âge, ethnie, nationalité, religion, orientation sexuelle, et handicap. La diversité de nos équipes nous permettra de mieux appréhender l'évolution des besoins de nos clients et de notre environnement futur.\nDurée du contrat\n6 mois\nNiveau de diplôme préparé\nBac+5\nLangues\nFrançais (C2 - Billingue (4,5 - 5 Bright))\nAnglais (C1 - Courant (3,5 - 4,4 Bright))","description_format":"text","description_chars":2285,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Proficiency (C2)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Manufacturing"],"lifecycle":[{"event":"open","at":"2026-11-06T18:55:27Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.9,"age_days":5,"expected_fill_days":16,"reasons":["conf:3","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/stellantis-stage-junior-customer-satisfaction-manager","json_url":"https://alion.io/job/stellantis-stage-junior-customer-satisfaction-manager.json","meta":{"generated_at":"2026-11-12T15:37:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32653,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":170866},"rest":"https://alion.io/mcp/rest/get_company?id=170866"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstellantis-stage-junior-customer-satisfaction-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstellantis-stage-junior-customer-satisfaction-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstellantis-stage-junior-customer-satisfaction-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stellantis-stage-junior-customer-satisfaction-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstellantis-stage-junior-customer-satisfaction-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3883489}},{"tool":"search_jobs","arguments":{"company":"stellantis.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3883489},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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