{"id":252091,"url":"https://alion.io/job/stemwave-account-manager","title":"Account Manager","company":{"id":6245,"name":"Stemwave","domain":"stemwave.com","url":"https://alion.io/company/stemwave","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Monday.com","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-07-10T00:35:19Z","employer_posted_date":"2026-07-10","last_verified_at":"2026-11-06T23:15:36Z","board_verified":true,"closed_at":null,"days_open":120,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":119},"description":"Account Manager\nLocation: 280 Summer St, Boston, MA 02210\nReports To: Head of Account Management\nEmployment Type: Full-Time, In-Office\nCompensation:\nBase Salary: $60,000-$70,000/year\n\nOn-Target Earnings (OTE):\nYear 1: $90,000-100,000\n\nOTE includes bonuses and incentives for hitting objectives. Based on expected performance, actual earnings may vary.\nCompany Description\nStemWave is a fast-growing medical device startup in Massachusetts, pioneering orthopedic shockwave technology in the U.S. Ranked among the fastest-growing privately held companies in 2023 and 2024, we are expanding our team and capabilities. Learn more:www.stemwave.com\nPosition Summary\nAre you persistent, independent, patient, understanding, and the most competitive person you know? Are you seeking an exciting opportunity with an excellent compensation structure? We are looking for a motivated Account Manager who will be rewarded for their efforts in owning client relationships and driving retention, growth, and revenue. Whether your background is in sales, account management, or client success, if this sounds like you, please submit your application-we would love to hear from you!\nWhat You'll Do:\nOwn the full client lifecycle-onboarding, training, proactive check-ins, renewals, and upsells-with a focus on account growth, value delivery, and retention\n\nOnboard new clients. Manage the handoff from sales, coordinate device deployment, and guide new providers through setup and training\n\nMaintain regular touchpoints with clients to strengthen relationships, troubleshoot issues, and reinforce ROI\n\nDrive revenue by identifying expansion opportunities and renewing clients on subscription programs\n\nProvide world-class service. Help refine and scale our engagement strategies to ensure we're delivering the highest level of service and expertise\n\nWhat We're Looking For:\nExceptional track record in sales, account management, or client success-ideally in a subscription-based environment (e.g., SaaS or medical tech), with a strong emphasis on renewing and growing client accounts\n\n2+ years of experience in sales, account management, client success, or project management, focused on nurturing long-term relationships and driving results\n\nFamiliarity with CRMs (e.g., Salesforce,Monday.com)\n\nKnowledge of key metrics like LTV, MRR, Churn, and renewals\n\nExperience driving revenue growth and client retention\n\nAbility to communicate confidently with healthcare clients and stakeholders\n\nExcellent organizational skills and the ability to manage multiple accounts and projects\n\nExperience in the medical device industry or orthopedics/chiropractic care is a plus\n\nPassion for healthcare and technology\n\nWhy Join Us:\nLeadership: Help practices and medical centers adopt groundbreaking technology that empowers patients and allows practitioners to offer versatile treatment options\n\nExposure: Work closely with key decision-makers in the healthcare space, expanding your network and influence in a rapidly growing industry\n\nGrowth: Join an energetic and innovative culture where your ideas are valued. You'll have the opportunity to contribute to company growth, take on new projects, and further your career\n\nBenefits\nPaid vacation time & holidays\n\n100% Employer Paid Medical, Dental, Vision\n\nAt StemWave, we're not just building devices-we're building a movement. 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