{"id":3711046,"url":"https://alion.io/job/stensul-implementation-workflow-consultant","title":"Implementation & Workflow Consultant","company":{"id":8024,"name":"Stensul","domain":"stensul.com","url":"https://alion.io/company/stensul","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Marketo","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Salesforce","optional":false},{"name":"Rest API","optional":true},{"name":"SOAP","optional":true}],"status":"live","first_seen_at":"2026-11-03T19:58:06Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T07:36:43Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Implementation & Workflow Consultant\nCMOs approved the AI spend. They bought the tokens. Now they need to show business impact without losing control of brand, compliance, or quality.\nThat’s why Stensul is getting pulled into the world’s largest brands and their enterprise marketing teams. We help them ship with AI, without losing control.\nStensul is the Governed Creation™ platform for top consumer banks, healthcare firms, and pharma companies, as well as iconic brands like BlackRock, Cisco, Equifax, Siemens, and Thomson Reuters. Our AI tools and controls help them turn human- and AI-generated campaigns into approved, market-ready content faster.\nWe are looking for an Implementation & Workflow Consultant to lead implementations and design AI-driven workflows for our enterprise customers. Working in a forward-deployed model, you’ll partner with customers from their first discovery call through launch and beyond, configuring Stensul’s integrations and MCP capabilities, removing bottlenecks through automation, and helping them get more value from Stensul over time.\nThis role is based in New York City and is hybrid, with 3 days per week in our NYC office.\nWe live by four values: Lead with Customer Value, Garra, Move with Purpose, and Win as a Team. If you enjoy solving complex workflow problems, like getting hands-on with AI and automation, and want to help leading brands put AI to work inside governed enterprise marketing programs, keep reading.\nWhat You’ll Do\nSitting within the Success Services team and reporting to the Director of Professional Services,, the Implementation & Workflow Consultant works in a forward-deployed model, embedded with Stensul customers from their first discovery call and throughout the partnership. This role leads implementations, solves workflow challenges through AI-driven automation, and serves as a consultative partner focused on the long-term health and growth of each customer’s email program.\nYou will work with customers both pre- and post-sales to define their specifications, functionality, and workflows, then design the solutions that bring them to life, configuring Stensul’s integrations and MCP (Model Context Protocol) capabilities to streamline how their teams build email. Cross-functional collaboration with Customer Success Managers, Solutions Consultants, Product, and Engineering will be key to your every day.\nThis is a high-impact, client-facing role with significant visibility across Success Services and the broader Stensul organization, acting as the critical bridge between customer needs, Stensul’s platform, and our product roadmap.\nSpecific responsibilities include:\nLead Implementations: Own onboarding end-to-end for each new customer, including leading discovery calls, creating and reviewing email design specifications, project managing the build and testing with implementation developers, and configuring the customer instance through launch\n\nIntegrate & Automate: Identify workflow bottlenecks across the email creation process and design solutions using Stensul’s AI and MCP capabilities, connecting Stensul to the ESPs/MAPs, workflow platforms, and other tools in each customer’s stack\n\nManage Projects: Own timelines, milestones, resourcing, and stakeholder communication across multiple concurrent engagements, keeping projects on track and escalating risks early\n\nPartner Year-Round: Lead ongoing services engagements after launch, running regular consultative reviews of adoption, governance, and program performance, and recommending enhancements to each customer’s email program and platform experience\n\nDrive Retention & Growth: Surface opportunities to expand the value customers get from Stensul, such as new teams, integrations, automations, and services, partnering with Customer Success and account teams on renewals and expansion\n\nServe as a Technical Advisor: Guide customers on integration strategies and technical approaches, and lead technical escalations by coordinating resolution across Client, Support, Services, Success, and Engineering teams\n\nCollaborate with Product & Engineering: Translate real-world customer needs into clear requirements, share field feedback that shapes the roadmap, and help validate new features and releases with customers\n\nEnable Customers: Train technical and non-technical users alike, create customer documentation, and support adoption of new feature releases through education and troubleshooting\n\nScale What Works: Turn repeatable solutions and automations into documentation, templates, and playbooks that make future deployments faster and more consistent\n\nWho You Are\n4+ years in a customer-facing technical role (e.g., implementation consulting, solutions consulting, technical account management, or solutions engineering), preferably with a B2B SaaS company, ideally MarTech\n\nHands-on experience with email marketing and Email Service Provider / Marketing Automation Platforms (e.g., Marketo, Salesforce Marketing Cloud, Oracle Eloqua, Adobe Campaign) and their proprietary languages\n\nProven project management skills and the ability to manage multiple engagements and priorities effectively\n\nA solutions-oriented problem solver who can map complex workflows and design practical fixes; coding is not required, but you are comfortable working side by side with engineers\n\nCurious about AI and automation; experience with AI tools, agents, or workflow automation platforms is a strong plus, and familiarity with MCP is a bonus\n\nExperienced with business and technical specification gathering\n\nWorking knowledge of HTML & CSS (ideally for email) and an understanding of REST, SOAP, and XML APIs\n\nEnterprise or strategic account management experience, with a track record of building lasting customer relationships and making customers successful with new technologies\n\nCan translate complex solutions into easily understandable concepts for executives, marketers, and engineers alike\n\nExtreme attention to detail, a strong sense of ownership, and a bias toward building and improving\n\nComfortable making UX decisions and creating mockups\n\nExperience in a startup or high-growth environment is a plus\n\nCompensation & benefits\nBase salary: $120,000 - $140,000, plus variable compensation\n\nEquity - everyone has a stake in our growth\n\nComprehensive medical, dental, and vision for you and dependents\n\n401(k), life insurance, commuter benefits, parental leave\n\nFlexible time off","description_format":"text","description_chars":6432,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Automation","Email Marketing"],"lifecycle":[{"event":"open","at":"2026-11-03T23:15:06Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":4,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-06T22:30:08+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":30,"reasons":["conf:2","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":true},"html_url":"https://alion.io/job/stensul-implementation-workflow-consultant","json_url":"https://alion.io/job/stensul-implementation-workflow-consultant.json","meta":{"generated_at":"2026-11-07T07:44:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3279,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8024},"rest":"https://alion.io/mcp/rest/get_company?id=8024"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstensul-implementation-workflow-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstensul-implementation-workflow-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstensul-implementation-workflow-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stensul-implementation-workflow-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstensul-implementation-workflow-consultant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3711046}},{"tool":"search_jobs","arguments":{"company":"stensul.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3711046},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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