# Analyst, Desktop Support - Information & Technology

We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world’s investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed. The Team Information Technology at Stepstone works internally to provide infrastructure for automation. IT implements the governance for the use of network and operating systems, and it assists the operational units by providing them the functionality they need. IT also provides Desktop Support to Stepstone’s users. Desktop Support provides centralized information and support management service to handle technology queries Key Responsibilities: Act as an initial point of contact for technical support requests by phone, email, and in person Act as local IT point of contact for local office based issues Perform triage, resolve incidents and respond to queries on PC's, laptops, printers, mobile devices, and email and business applications Contribute technical content and solutions, and maintain departmental procedures in the Knowledge Ba

- **Id**: 130617
- **Url**: <https://alion.io/job/stepstone-group-analyst-desktop-support-information-technology>
- **Role**: Support
- **Role family**: Support
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Zurich, Switzerland
- **Countries**: CH
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-07-17T16:12:06Z
- **Employer posted date**: 2026-08-25
- **Last verified at**: 2026-11-08T23:41:39Z
- **Board verified**: yes
- **Days open**: 114
- **Description format**: text
- **Description chars**: 3032
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Asset Management & Funds, Private Equity

## Company

- **Id**: 684981
- **Name**: StepStone Group
- **Domain**: stepstonegroup.com
- **Url**: <https://alion.io/company/stepstonegroup>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

### Truth index

- **Grade**: A
- **Score**: 87
- **Open postings**: 3
- **Ghost share**: 0
- **Stale share**: 0.333
- **Repost share**: 0
- **Time to fill p50 days**: 81
- **Computed at**: 2026-11-08T05:47:12Z

## Technologies

- **Active Directory** — Optional: no
- **ITIL** — Optional: no
- **Microsoft Entra ID** — Optional: no
- **ServiceNow** — Optional: no
- **Windows** — Optional: no
- **Windows Server** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 114

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-08-31T16:54:01Z

## Liveness

- **Score**: 31
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.708
- **P room**: 0.44
- **Age days**: 113
- **Expected fill days**: 81
- **Reasons**: conf:2, velocity, win:tail, crowd:junior
- **Computed at**: 2026-11-08T05:47:12Z

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.