# Customer Service Representative

Job Title: Customer Service Representative Location: Santa Fe Springs, CA (On-site, remote/hybrid not available) Base Pay: $24.00 - $28.00 per hour (based on experience) Employment Type: Full-Time Industry: Printing / Manufacturing Other Compensations: Health Insurance, Dental, Vison, Paid Vacation, 5 Personal Days, 9 Paid Holidays, 401K plan, Flexible Spending Account, Life Insurance, Long Term Disability, Employee Assistance Program. About Steven Label: Steven Label manufactures labels, overlays, membrane switches, sensors, product instructions for use (IFUs) and folding cartons - largely for the medical device industry. We provide our customers with some unique and valuable resources, including: A proprietary on-line system that permits order placement, tracking and art submission. ISO 13485 procedures to ensure quality products are delivered on time. 2 major manufacturing locations in California, 1 in Arizona and 1 in Mexico with broad capabilities including screen, flexographic, offset and digital printing. Support of Vendor Managed Inventory programs. In-house engineering expertise in the manufacture of membrane switches and medical sensors. Product Instructions for use on

- **Id**: 4007245
- **Url**: <https://alion.io/job/steven-label-customer-service-representative-3>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: senior
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Santa Fe Springs, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 5
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-10T06:53:00Z
- **Employer posted date**: 2026-11-10
- **Last verified at**: 2026-11-10T07:58:19Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 5102
- **Description truncated**: no
- **Benefits**: 401k plan, Health insurance, Life insurance
- **Relocation offered**: no
- **Industries**: Packaging & Labeling

## Company

- **Id**: 3867508
- **Name**: Steven Label
- **Domain**: stevenlabel.com
- **Url**: <https://alion.io/company/stevenlabel>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: ADP

## Salary

- **Min**: 24
- **Max**: 28
- **Currency**: USD
- **Period**: hour
- **Usd annual**: 56000

## Technologies

- **ISO 13485** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 5
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: yes

### Languages

- Language: English; Level: All levels; Optional: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-10T07:58:19Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 48
- **Reasons**: conf:0, win:early
- **Computed at**: 2026-11-10T08:40:35Z

## Pay

- **Stated usd annual**: 56000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.