{"id":2138351,"url":"https://alion.io/job/steven-label-sales-engineer","title":"Sales Engineer","company":{"id":3867508,"name":"Steven Label","domain":"stevenlabel.com","url":"https://alion.io/company/stevenlabel","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Fe Springs, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T00:37:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-11T00:44:58Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Title: Sales Engineer\nDepartment: Sales\nReports To: Director of Engineering\nFLSA Status: Exempt\nWork Location: On-site, Santa Fe Springs, CA\nSteven Label is seeking a highly technical and customer-focused Sales Engineer to serve as the primary technical interface between customers, Business Development, Estimating, Engineering, Customer Service, and Manufacturing. This role owns the resolution of technical questions, product challenges, specification reviews, manufacturing concerns and customer issues, allowing Business Development to focus their time on prospecting, relationship development and new business acquisition.\nPosition Summary\nThe Sales Engineer serves as the technical quarterback for existing customer business. This role ensures technical challenges are driven to resolution, coordinates resources across the organization, supports customer visits and calls, and strengthens customer confidence in Steven Label’s capabilities.\nEssential Functions:\nServe as the primary technical contact for customers after business is awarded. Own technical inquiries through resolution. Lead troubleshooting activities, product reviews, specification clarification, and corrective action discussions. Manage customer expectations through proactive communication.\nPartner with Business Development on customer visits, presentations and technical reviews. Provide expertise during qualification opportunities and strategic account discussions. Free the Business Development team from day-to-day technical account management responsibilities so they can focus on hunting and growing new business.\nAct as the bridge between customers and internal operations. Work closely with Estimating to ensure accurate requirements and quotations. Support design-for-manufacture (DFM) discussions, manufacturability reviews, material selection, process capability assessments and product changes.\nTrack technical projects, customer requests, engineering actions and open issues to closure. Lead cross-functional meetings and ensure alignment on deliverables, timelines and responsibilities.\nMaintain predictable and reliable attendance.\nPerform other duties as assigned.\nQualifications:\nA high-school diploma or equivalent is required.\nA Bachelor’s degree in engineering, manufacturing, business or related field preferred.\nA minimum of 5 years manufacturing or engineering background, preferably in technical sales, applications engineering, manufacturing engineering, or similar\nProven track record of positive customer-facing experience in a manufacturing setting\nExcellent Communication skills \nA minimum of 2 years of project coordination and successful track record of managing from cradle to grave\nPrevious ERP experience\nMicrosoft 365 proficiency \nExperience in printing, labels, medical devices, overlays, membrane switches, folding cartons or regulated manufacturing preferred.\nPrevious experience in an ISO 13485 or similar preferred but not required.\nAbility to read, speak, and understand English fluently.\nAbility to travel as needed to support business development on customer visits as needed (10% of time).\nKey Performance Indicators\nCustomer issue resolution time; customer satisfaction and retention; reduction in Business Development time spent on account management; responsiveness to technical inquiries; support of quote conversion and account growth; on-time completion of technical projects.\nTotal Rewards\n$80,000 - $100,000, health insurance, vacation, sick and holiday pay, 401(k) with company match, FSA, Life & Disability Insurance\nSteven Label is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.","description_format":"text","description_chars":3972,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Manufacturing","Health & Medical Electronics"],"lifecycle":[{"event":"open","at":"2026-10-09T02:26:39Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":22,"reasons":["conf:1","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":false},"html_url":"https://alion.io/job/steven-label-sales-engineer","json_url":"https://alion.io/job/steven-label-sales-engineer.json","meta":{"generated_at":"2026-10-11T01:59:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3010,"day_limit":5000,"remaining_today":1990,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3867508},"rest":"https://alion.io/mcp/rest/get_company?id=3867508"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsteven-label-sales-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsteven-label-sales-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsteven-label-sales-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/steven-label-sales-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsteven-label-sales-engineer"}]}