{"id":4297757,"url":"https://alion.io/job/stevens-transport-driver-manager-operations-leader","title":"Driver Manager Operations Leader","company":{"id":2485378,"name":"Stevens Transport","domain":"stevenstransport.com","url":"https://alion.io/company/stevenstransport","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":6,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-13T00:00:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T02:08:15Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Department:\nOperationsJob Description:\nJOB SUMMARY: Reporting up to the Director or Vice President of Operations, The Fleet Operations Leader oversees all daily operational activities for a team of Transportation Managers and up to 500 drivers. The Fleet Operations Leader will lead, coach, and develop a team of Transportation Managers, to include KPI monitoring and analysis, with emphasis on driver development and retention. This will include managing escalations from the team to ensure quick and calculated decisions. In conjunction with managing metrics, be a deliberate, present, and motivational leader demonstrating passion and purpose.\nJOB DESCRIPTION:\nKey Responsibilities\nEvaluate critical business needs and create standard operating procedures that resolve both fluid and concrete situations\nMonitor and improving Utilization, Retention, Home Time, Service and Safety KPI’s\nAnalyze and manage data on a regular basis to ensure we are pinpointing areas of improvement and opportunities for growth\nLead and manage the day-to-day dynamics and operation of the Fleet Operations Team of Transportation Managers\nundefined\nChampion customer service through an intense focus on operational excellence\nReport KPI performance daily to all levels of leadership\nQUALIFICATIONS:\nMinimum Qualifications\n3+ years of relevant Over the Road transportation management experience with a sizable fleet\nIntermediate proficiency in Microsoft Excel functions\nAbility to turn data into process improvements through understanding, accepting, and adopting change\nDemonstrated experience with route optimization and vehicle tracking software\nHighly organized and communicative - must be able to interact effectively at all levels, both internally and externally\nAbility to perform in an environment with ambiguous situations, rapidly changing priorities, and competing deadlines\nProven record of making well-informed decisions in both routine and emergency situations\nTeam play with a high degree of initiative and independent execution.\nAbility to manage high volumes of inbound email and phone calls\nExperience in managing and developing leaders\nPreferred Qualifications\nAdvanced knowledge of DOT regulations\nFamiliarity with transportation of temperature-controlled product\nSKILLS AND ABILITIES:\nDOT Regulations\nStrong Communication\nStrong Organization \nActive Listener \nLeadership Focus\nDecision making ability \nAS400\nAd Hoc Reporting\nExcel\nKPI Analysis\nProblem Solving\nAnalytical \nEmpathy \nDocumentation \nConflict resolution\nPHYSICAL DEMANDS:\nProlonged periods sitting at a desk and working on a computer\nWork Experience:\n3+ years in professional work setting, 1+ years Transportation/Supply Chain preferred Considering Transportation Manager.\nWork Environment\nOffice-based operations environment with high volumes of inbound email and phone calls, ambiguous situations, rapidly changing priorities and competing deadlines. \nWorkshift:\nEducation:\nIn compliance with Federal and State equal employment opportunity laws, qualified candidates are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job-related disability, or any other protected group 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