Systems Analyst

We are the Canadian Division of Stewart Title Guaranty Company, a leading provider of residential and commercial title insurance. As one of the largest title insurers in the world, Stewart Title specializes in providing our clients with exceptional service, deep expertise and innovative solutions to help close their real estate transactions with peace of mind.

Job Description

Job Summary

The System Analyst within our Product Development team in Toronto analyzes business needs, evaluates current processes, recommends improvements, and supports the delivery of technology changes. Acting as the link between business stakeholders and technical teams, the System Analyst independently leads discovery and requirements discussions, documents process and system needs, supports solution decisions, and validates completed work through hands-on testing. This is a hybrid BA/QA role, with business analysis as the primary emphasis and testing as a required responsibility. The role follows the current hybrid work arrangement, with 1-2 days per week expected in person in the Toronto Office.

Job Responsibilities

• Understand business processes, operational challenges, and desired outcomes.
• Analyze change requests and recommend practical process or system solutions.
• Create and maintain process flows, user stories, mockups, and other supporting documentation.
• Probe, identify gaps, challenge assumptions, and clarify business needs.
• Develop and maintain test plans, cases, and scripts aligned with requirements and acceptance criteria.
• Perform functional, regression, integration, and other phase-appropriate testing.
• Validate that solutions meet business needs and work effectively end to end.
• Track defects through resolution and retesting, coordinate SME feedback, and maintain test evidence.
• Improve quality practices, documentation, and suggest suitable automation.

Qualifications

• 3-5 years’ experience as a System/Business Analyst, or in a hybrid BA/QA role.
• Experience translating business processes and needs into clear requirements and solutions.
• Proven ability to independently lead stakeholders, discovery, and requirements sessions.
• Excellent communication, presentation, facilitation, and stakeholder-management skills.
• Strong analytical, critical-thinking, and problem-solving skills, with confidence to challenge assumptions.
• Hands-on experience testing system solutions against business requirements.
• Strong knowledge of software development, lifecycle and Agile practices.
• Ability to work independently, balance priorities, and support multiple initiatives.
• Azure DevOps or TFS, insurance or financial-services, and AI productivity tool experience are assets.

Candidate Expectation:

This is not a BA-only or QA-only position. The successful candidate will own work from discovery and requirements definition through testing and validation. Candidates must be comfortable independently engaging stakeholders, recommending solutions, producing clear documentation, and personally performing hands-on testing.

Salary Range - $75,000 to $85,000 annually

Please note that salaries are dependent on various matrix including experience, education, skills etc.

Stewart Title is committed to accommodating persons with disabilities. If you require accommodation during any aspect of the application process, please let us know. We can be reached by:

• Email ([email protected])

• Telephone: 416.307.3300 (please ask to speak to a Human Resources representative)

• Mail: 200 Bay Street, North Tower, Suite 2600, Toronto, ON M5J 2J2

• Fax: 416.981.7214

Privacy

Your privacy is important to us. We consider and define Personal Information as any data relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a photo, an email address, bank details or posts on social media. We only collect, store, use and disclose Personal Information from prospective and current employees for legitimate employment, legal, and business purposes. You can learn more about how we handle and process your personal information in relation to our recruitment process by making a request to our Human Resources department.