{"id":2466213,"url":"https://alion.io/job/steyn-group-housekeeping-supervisor","title":"Housekeeping Supervisor","company":{"id":687362,"name":"Steyn Group","domain":"steyngroup.com","url":"https://alion.io/company/steyngroup","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bridport, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":47000,"period":"year","method":"role_country_seniority_unknown","sample_n":398},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T17:11:28Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-06T01:52:42Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Housekeeping Supervisor , Louma Country Hotel\nOverview\nAs Housekeeping Supervisor, you will manage the daily operations of the Housekeeping team, ensuring every guest room, public area, and outlying barn at Louma is immaculate, beautifully presented, and guest-ready on schedule. Acting as the Executive Housekeeper’s right hand, you will allocate and inspect work, train staff to the highest standards, and coordinate with other key departments. Your role is pivotal in upholding Louma’s brand standards and delivering a seamless guest experience.\nYou are a visible ambassador for Louma Country Hotel, leading by example with professionalism, warmth, and a helpful attitude.\nKey Responsibilities\n1. Supervision & Allocation\nPlan and assign daily tasks for Housekeeping Attendants, considering arrivals, departures, stayovers, and events.\n\nConduct shift briefings to communicate daily priorities, VIPs, special requests, and updates.\n\nMaintain accurate room status in the property management system and proactively relay details to Guest Relations for timely room release.\n\nSupport the Executive Housekeeper with rota planning, attendance tracking, and ensuring adequate coverage.\n\nTake charge of the Housekeeping team in the Executive Housekeeper’s absence.\n\n2. Standards & Inspections\nInspect guest rooms, public areas, wellness spaces, and barns following Louma’s checklists and SOPs, promptly addressing any issues.\n\nEnsure all areas consistently meet high cleanliness and presentation standards.\n\nConfirm correct replenishment and presentation of guest amenities, wellness products, and in-room information.\n\nOversee turndown service, VIP arrangements, and special requests to the highest standard.\n\nManage lost property according to hotel procedures.\n\nCoordinate cleaning schedules for pools and wellness areas with the Spa and Wellness Supervisors.\n\n3. Linen, Laundry & Stock\nSupervise linen handling, in-house laundry procedures, and maintain par levels.\n\nManage chemical, amenity, and supplies stock, adhering to financial protocols and reordering as needed.\n\nEnsure timely waste and refuse collection to designated disposal areas.\n\n4. FF&E & Maintenance\nGuarantee all rooms and shared spaces comply with the standards set in the FF&E Bible, working closely with the Brand & Design Coordinator.\n\nTrain staff on FF&E cleaning and record-keeping.\n\nPromptly report and follow up on maintenance issues and FF&E damage with the Head of Facilities & Estate.\n\nAssist with scheduled deep cleans and room resets.\n\n5. Team Leadership & Training\nLead, coach, and mentor Housekeeping Attendants, delivering in-depth training on Louma’s cleaning standards and SOPs.\n\nWelcome and induct new team members, ensuring accurate training records in partnership with People & Culture.\n\nProvide ongoing feedback and assist the Executive Housekeeper with reviews, absence management, and disciplinary procedures.\n\nPromote a positive, respectful, and supportive work culture.\n\n6. Health & Safety\nUphold Health & Safety Policy as a Competent Person, following all SOPs and risk assessments.\n\nEnsure correct and safe use, storage, and handling of chemicals and equipment per COSHH standards.\n\nPromote safe manual handling practices; report accidents and near-misses.\n\nRemain familiar with and follow all fire, evacuation, and emergency protocols.\n\nRequired Skills & Experience\nPrevious housekeeping supervisory experience, ideally in a hotel or luxury setting.\n\nEssential certifications: COSHH, Manual Handling, Fire Safety.\n\nDesirable: First Aid at Work; Level 2 or 3 in housekeeping/cleaning supervision; experience with hotel property management systems.\n\nStrong communication, organisational, and leadership skills.\n\nOther Requirements\nFlexible to work weekends, evenings, and bank holidays as needed.\n\nOwn transport required (no public transport to site).\n\nConsistently presentable, cheerful, and polite, with high standards of personal hygiene and uniform care.\n\nSelf-motivated, proactive, and enthusiastic, demonstrating respect and teamwork.\n\nRepresent the Louma ethos with all guests, colleagues, and partners.\n\nCarry out other duties as reasonably requested by the Executive Housekeeper.\n\nCompany Benefits\nEnhanced Pension Scheme\n\nPrivate Medical Insurance\n\nPrivate Dental Insurance\n\nPerformance Related Bonus Scheme\n\nAnnual Performance Review","description_format":"text","description_chars":4336,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Investment Holding Companies"],"lifecycle":[{"event":"open","at":"2026-10-13T18:45:18Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.767,"p_room":0.9,"age_days":22,"expected_fill_days":43,"reasons":["conf:0","win:mid"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/steyn-group-housekeeping-supervisor","json_url":"https://alion.io/job/steyn-group-housekeeping-supervisor.json","meta":{"generated_at":"2026-11-06T02:46:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4725,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687362},"rest":"https://alion.io/mcp/rest/get_company?id=687362"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsteyn-group-housekeeping-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsteyn-group-housekeeping-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsteyn-group-housekeeping-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/steyn-group-housekeeping-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsteyn-group-housekeeping-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2466213}},{"tool":"search_jobs","arguments":{"company":"steyngroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2466213},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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