{"id":2793961,"url":"https://alion.io/job/stint-customer-support-executive","title":"Customer Support Executive","company":{"id":172454,"name":"Stint","domain":"stint.co","url":"https://alion.io/company/stint-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30000,"max":40000,"currency":"GBP","period":"year","gross":null,"usd_annual":53349},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T21:50:38Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T04:10:55Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We’re looking for a Customer Support Executive to join our growing team in Camden. You’ll be at the heart of how we deliver an exceptional experience to both our Stinters and our Partners - ensuring every interaction reflects our values of efficiency, empathy, and excellence.\nWhat you will be doing:\nBe the first point of contact for Stinters, Partners, and internal teams via chat, email, and phone - delivering fast, friendly, and effective support.\nTroubleshoot and resolve issues in real time, balancing empathy with efficiency.\nMaintain clear and accurate records of user interactions and feedback in internal systems.\nEscalate complex cases to senior team members or other departments when needed.\nSpot trends, share insights, and suggest improvements to enhance our support operations.\nRepresent Stint’s tone of voice and values in every conversation.\nContribute to team projects and process improvements that make the experience even better for users.\nThis position might suit you, if:\nYou’ve got excellent written and verbal communication skills.\nYou’re calm under pressure and thrive in a fast-paced, problem-solving environment.\nYou’re proactive, detail-oriented, and take pride in delivering great service.\nYou have experience in a customer-facing or support role (tech, operations, or service-based environments ideal, but not essential).\nYou’re eager to learn, grow, and make an impact in a scaling startup.\nYou’re flexible - happy to occasionally support ad hoc weekend or evening work when needed.\nWhat we can offer you\n£28,000-£38,0000 (salary will be dependent on experience)\nPrivate medical insurance\nA social, friendly and welcoming team based in the heart of Camden\nOffice gym membership\nOwnership shares in a well-funded, growing start-up\nDog friendly office!\nFree office fruit and snacks\nOffice dinner if working late\nRegular office breakfasts and lunches","description_format":"text","description_chars":1879,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Gym membership","Health insurance","Pet friendly"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","Freelance & Talent Marketplaces"],"lifecycle":[{"event":"open","at":"2026-10-17T21:50:38Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-17T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":16,"reasons":["conf:2","win:early"],"computed_at":"2026-10-18T06:43:04Z"},"pay":{"stated_usd_annual":53349,"is_top_pay":false},"html_url":"https://alion.io/job/stint-customer-support-executive","json_url":"https://alion.io/job/stint-customer-support-executive.json","meta":{"generated_at":"2026-10-18T06:43:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9992,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172454},"rest":"https://alion.io/mcp/rest/get_company?id=172454"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstint-customer-support-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstint-customer-support-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstint-customer-support-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stint-customer-support-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstint-customer-support-executive"}]}