{"id":2146674,"url":"https://alion.io/job/stitchconsulting-solution-architect-talon-one","title":"Solution Architect - Talon One","company":{"id":8159,"name":"Stitch","domain":"stitchconsulting.com","url":"https://alion.io/company/stitchconsulting","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":131000,"max_usd":251000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":312},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"BigQuery","optional":false},{"name":"Braze","optional":false},{"name":"Confluence","optional":false},{"name":"Databricks","optional":false},{"name":"Google BigQuery","optional":false},{"name":"Jira","optional":false},{"name":"Postman","optional":false},{"name":"Rest API","optional":false},{"name":"Slack","optional":false},{"name":"Snowflake","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-13T09:52:14Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Who We Are\nStitch is the global leader in helping brands drive CRM performance through Braze and Databricks. We work with Fortune 1000 brands to design and execute martech-driven solutions and lifecycle marketing strategies that drive meaningful outcomes. Our fast-growing team spans the US, UK, and Canada.\nWe’re actively building the best customer relationship marketing (CRM) consultancy in the world. Not the biggest-the best. We’re looking for teammates who are energized by this challenge.\nThe Role\nAs a Solution Architect specializing in Talon.One, you’ll be Stitch’s go-to expert for designing and implementing Talon.One’s promotion, loyalty, and incentives engine for enterprise brands. You’ll own the work end to end, from technical discovery through Application and campaign architecture, integration design, QA, cutover, and enablement, often leading full migrations off legacy loyalty and promotion platforms. Because Talon.One sits alongside Braze in our clients’ stacks, you’ll also learn Braze and connect incentive logic to personalized messaging across every channel.\nWho You Are\nYou’re a hands-on Talon.One builder who is just as comfortable in the Rule Builder and API docs as you are leading a client workshop. You think in real-time sessions, events, and effects, and you can turn a marketer’s promotion idea into clean, scalable logic. You’re curious, you bring a strong point of view on best practices, and you love teaching clients and teammates how to run their programs with confidence.\nWhat You’ll Do\nLead requirements gathering and solution design to translate client use cases into Talon.One Applications, campaigns, and rule logic\nLead full Talon.One deployments, including Application and environment setup, custom attributes and effects, Rule Builder conditions, and campaign templates\nDesign and launch programs across the full Talon.One toolkit: coupons, discounts, referrals, bundles, giveaways, achievements, and multi-tier loyalty\nDesign integration blueprints that connect the Talon.One Integration and Management APIs with mobile apps, POS systems, eCommerce platforms, Braze, CDPs, data warehouses, and authentication providers\nArchitect real-time customer session and event flows so effects are evaluated and returned accurately across every channel\nConfigure Talon.One webhooks and outbound integrations to power personalized Braze messaging, like points balances, tier changes, and coupon delivery\nAudit existing Talon.One and legacy loyalty setups and recommend optimizations, including campaign budgets, prioritization, and stacking rules\nConduct QA and manage the cutover from incumbent platforms to fully operational Talon.One logic\nPartner with client developers to guide integration builds, review SDK implementations, and unlock new Talon.One use cases\nComplete Talon.One enablement to support marketing campaigns and migrations from legacy platforms\nLead documentation and training, and produce artifacts like deployment blueprints, data catalogs, and attribute maps\nSupport change management by advising on new roles, writing job descriptions, and helping interview candidates\nCollaborate with Stitch Business Strategists, PMs, and Lead Architects to deliver client migrations smoothly\nServe as Stitch’s internal Talon.One subject matter expert through enablement, solution write-ups, and office hours\nTravel occasionally, up to 20%, to client sites for strategic working sessions\nWhat Success Looks Like\nClients trust you as their Talon.One expert and leave every engagement confident running their promotions and loyalty programs independently\nTalon.One programs you design go live on time, perform reliably in real time, and are easy for marketers to manage\nLegacy loyalty and promotion platforms are retired cleanly, with thorough QA and a smooth cutover\nTalon.One and Braze work together seamlessly, so incentives show up in personalized messaging across every channel\nYou consistently meet deadlines and quarterly billable targets while balancing multiple clients\nOther Stitchers level up on Talon.One because of the enablement, write-ups, and ideas you share\nRequirements\nWhat You Bring\nDeep hands-on experience configuring Talon.One Applications, campaigns, Rule Builder conditions and effects, custom attributes, and loyalty programs in complex enterprise ecosystems\nStrong working knowledge of the Talon.One Integration and Management APIs, SDKs, and webhooks\nStrong system integration skills (REST APIs, SDKs, JSON, webhooks), with experience connecting Talon.One to Braze, commerce platforms, POS systems, CDPs, and data warehouses\nProven ability to design and implement scalable, real-time customer session and event workflows\nExperience migrating clients from legacy loyalty or promotion platforms, including QA and cutover planning\nExcellent strategic and technical thinking, with the ability to design holistic solutions that align with client objectives\nHow You Consult\nYou build trust by getting to know your clients and their goals, then clearly communicating solutions, including proofs of concept and coding/scripting examples where helpful\nYou bring a strong point of view on promotion and loyalty best practices, and you translate it into practical Talon.One recommendations\nYou lead discovery and solution design sessions with confidence, inspiring trust while managing expectations\nYou approach unfamiliar problems and technologies with curiosity and enthusiasm\nYou show up prepared and responsive across every touchpoint (Slack, email, Zoom, or in person) and work with a sense of urgency\nYou manage multiple concurrent client engagements, meet deadlines, and plan your week to hit quarterly billable targets\nTools You’ll Use\nTalon.One: Campaign Manager, Rule Builder, loyalty programs, coupons and referrals, achievements, and campaign templates\nTalon.One Integration API, Management API, SDKs, and webhooks\nBraze\nCDPs such as Segment and mParticle\nData platforms such as Databricks, Snowflake, and BigQuery\nCommerce and POS platforms such as commercetools, Shopify, and Salesforce Commerce Cloud\nAPI tools such as Postman\nJira, Confluence, and Slack\nQualifications\n5+ years of experience with promotion engines, loyalty platforms, or marketing technology, including 2+ years of hands-on Talon.One implementation experience (strongly preferred)\nExperience in consulting, agency, or client-facing professional services environments\nAbility to travel up to 20%\nBenefits\nFlexible PTO policy\nPaid Sick Time\nMedical, dental, vision, and life insurance\nMonthly tech stipend\nPaid parental leave\nPaid bereavement leave\nMental well-being support\nIn-person onboarding experience during your first week at our HQ in Indianapolis, Indiana","description_format":"text","description_chars":6706,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Gift Cards & Loyalty Programs","Marketing Automation","IT Consulting & Digital 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