{"id":1422941,"url":"https://alion.io/job/stonebridge-bell-attendant-2","title":"Bell Attendant","company":{"id":4847,"name":"Stonebridge","domain":"sbcos.com","url":"https://alion.io/company/sbcos","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":50,"ghost_share":0,"stale_share":0.9,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T22:58:57Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-03T23:30:03Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"City, State:\nNew York, New YorkTitle: Bell Attendant\nLocation: NYC, NY\nFLSA: Non-Exempt\nStatus: full-time\nReports to: Guest Services Manager\nPay Range: $21 per hour\nJob Summary: The Bell Attendant provides assistance and services to guests, ensuring a smooth and enjoyable arrival and departure experience. This role includes transporting and storing guest luggage, offering local area information, and assisting with reservations and other guest requests.\nEssential Functions and Duties:\nGreet guests upon arrival and departure, assisting with luggage and offering a warm welcome. \nTransport guest luggage to and from guest rooms efficiently and safely. \nProvide information about the hotel’s amenities, services, and local area attractions. \nAssist with guest transportation needs, including arranging taxis or shuttle services. \nEnsure the bell stand and lobby areas are clean and presentable at all times. \nDeliver packages, messages, and other items to guest rooms or other areas of the hotel as needed. \nAssist with room assignments and guest check-in/check-out processes when necessary. \nStore and retrieve guest luggage and personal items in the designated storage areas. \nOffer assistance with special requests, such as room service orders or restaurant reservations. \nMonitor the lobby for guest needs and provide proactive assistance. \nMaintain knowledge of hotel security protocols and report any suspicious activity. \nUphold the highest level of guest service standards to ensure a memorable experience. \nReasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.\nRequired Experience, Education, and Skills:\nPrevious experience in a guest service or customer-facing role, preferably in hospitality. \nExcellent communication and interpersonal skills to interact with guests in a friendly and professional manner. \nStrong organizational skills and attention to detail when handling guest requests and belongings. \nAbility to work well under pressure in a fast-paced environment. \nAbility to lift and carry heavy luggage, up to 50 lbs. \nMust be able to stand and walk for extended periods. \nKnowledge of local attractions, restaurants, and services is preferred. \nWork Environment:\nPrimarily an indoor role with frequent movement throughout the hotel lobby, guest areas, and guest rooms. \nMust be able to stand and walk for extended periods while assisting guests. \nMust be able to lift and carry objects up to 50 lbs regularly. \nFlexible schedule, including availability for evenings, weekends, and holidays to meet guest service needs. \nOccasional outdoor work when assisting guests with transportation or luggage. \nOther Duties:\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.\nEqual Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.\nResumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.\nAll Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:\n2026-09-28Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.\nIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.","description_format":"text","description_chars":4282,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-09-28T22:58:57Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.569,"p_room":1,"age_days":4,"expected_fill_days":24,"reasons":["conf:12","stale_co","win:early","comp:brand"],"computed_at":"2026-10-03T05:45:00Z"},"pay":{"stated_usd_annual":42000,"is_top_pay":false},"html_url":"https://alion.io/job/stonebridge-bell-attendant-2","json_url":"https://alion.io/job/stonebridge-bell-attendant-2.json","meta":{"generated_at":"2026-10-04T00:54:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1115,"day_limit":5000,"remaining_today":3885,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}