Guest Room Attendant

City, State:

Title: Room Attendant

Location: Embassy Suites Austin Central

FLSA: Non-Exempt

Status: Full-time

Reports to: Housekeeping Supervisor

Pay Range: $17.00/hour

Job Summary: The Room Attendant ensures the cleanliness and tidiness of guest rooms and public areas, contributing to a welcoming and sanitary environment for guests. This role is responsible for cleaning, organizing, and maintaining guest rooms and shared spaces in compliance with hotel standards.

Essential Functions and Duties:

• Clean guest rooms, hallways, lobbies, lounges, restrooms, corridors, and other work areas according to health and cleanliness standards.

• Vacuum carpets, clean upholstered furniture, and draperies using approved cleaning equipment.

• Empty trash, clean wastebaskets, and transport trash to disposal areas.

• Dust and polish furniture, fixtures, and equipment to maintain cleanliness.

• Replenish guest supplies, including linens, towels, toiletries, and other room amenities.

• Keep housekeeping carts and storage areas well-stocked, clean, and organized.

• Use only hotel-approved cleaning chemicals and follow all safety protocols.

• Sort and organize clean linens, storing them properly in designated areas.

• Wash windows, walls, ceilings, and woodwork, waxing and polishing as needed.

• Disinfect equipment and surfaces using germicides and other sterilizing agents.

• Follow hotel protocols to protect guest property, and report any found items or damages to supervisors.

• Maintain the ability to clean a designated number of guest rooms per day according to hotel standards.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

• Prior experience in housekeeping or room cleaning is preferred but not required.

• Ability to follow safety guidelines and hotel cleaning standards.

• Strong attention to detail to ensure high cleanliness levels in all areas.

• Good time management skills to complete assigned tasks within designated time frames.

• Ability to work independently with minimal supervision.

• Good communication skills to interact with guests and team members in a polite and professional manner.

Work Environment:

• Requires frequent standing, walking, bending, and stooping for extended periods.

• Must be able to lift and carry objects up to 25 lbs regularly.

• Flexible schedule, including the ability to work weekends, evenings, and holidays based on hotel needs.

• Primarily indoor work in guest rooms, hallways, and public areas, with exposure to cleaning chemicals.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.