{"id":3947516,"url":"https://alion.io/job/stonebridge-restaurant-supervisor-2","title":"Restaurant Supervisor","company":{"id":4847,"name":"Stonebridge","domain":"sbcos.com","url":"https://alion.io/company/sbcos","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":75,"ghost_share":0,"stale_share":0.907,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Orleans, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-06T00:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T22:22:24Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"City, State:\nNew Orleans, LouisianaTitle: Restaurant Supervisor\nLocation: New Orleans, LA\nFLSA: Non-Exempt\nStatus: full-time.\nReports to: Food & Beverage Manager\nSupervises: Restaurant Team Members\nPay Range: $21.00\nJob Summary: The Restaurant Supervisor is responsible for monitoring staff performance to ensure guest satisfaction through prompt, courteous service while maintaining safe and profitable operations in accordance with brand standards. This role oversees daily operations, provides staff feedback, and assists with training to ensure smooth restaurant functioning.\nEssential Functions and Duties:\nPerforms shift opening and closing duties according to the manager's checklist. \nEngages with guests, soliciting feedback and implementing service recovery when necessary. \nEnsures proper execution of revenue and check control procedures during the shift. \nAssists in selecting, training, and providing ongoing feedback to staff to meet brand and guest satisfaction standards. \nUtilizes tools such as schedules, floor plans, reservations, and daily checklists to run the shift efficiently. \nConducts pre-shift meetings with staff to communicate specials, guest satisfaction scores, and service concerns. \nResolves operational issues, such as call-outs, last-minute bookings, inventory shortages, and delayed ticket times. \nMonitors floor volume and assists with seating, serving, and kitchen communication to ensure adequate coverage. \nMaintains a safe and sanitary work environment for staff and guests. \nMaintains regular attendance and high standards of personal appearance and grooming. \nMonitors compliance with safety and security procedures to promote a safe work environment. \nReasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.\nRequired Experience, Education, and Skills:\nMinimum of 4 years of related food and beverage experience and/or training, or an equivalent combination of education and experience. \nAbility to lead by example, demonstrating exceptional hospitality skills and technical knowledge of restaurant operations. \nAbility to read, comprehend, and write simple instructions, correspondence, and memos. \nProficiency in basic computer and POS system functions, including Outlook, Word, and Excel. \nStrong communication skills, with the ability to present information and respond to questions from managers, clients, and guests. \nAbility to calculate figures and amounts such as discounts, percentages, and volume. \nWork Environment:\nWorks primarily indoors. \nOccasional exposure to cleaning chemicals. \nStands and walks for more than two-thirds of the shift. \nRegularly lifts and pushes/pulls objects up to 25 lbs. \nAdheres to safety and security procedures to promote a safe work environment. \nOther Duties:\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.\nEqual Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.\nResumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.\nAll Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:\n2026-11-06Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.\nIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.","description_format":"text","description_chars":4391,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-08T22:22:24Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":29,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-09T00:38:39Z"},"pay":null,"html_url":"https://alion.io/job/stonebridge-restaurant-supervisor-2","json_url":"https://alion.io/job/stonebridge-restaurant-supervisor-2.json","meta":{"generated_at":"2026-11-09T00:38:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1380,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4847},"rest":"https://alion.io/mcp/rest/get_company?id=4847"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstonebridge-restaurant-supervisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstonebridge-restaurant-supervisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstonebridge-restaurant-supervisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stonebridge-restaurant-supervisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstonebridge-restaurant-supervisor-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3947516}},{"tool":"search_jobs","arguments":{"company":"sbcos.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3947516},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}