{"id":4202597,"url":"https://alion.io/job/stonex-group-fx-operations-analyst-settlementsinvestigations","title":"FX Operations Analyst - Settlements/Investigations","company":{"id":2646,"name":"StoneX Group","domain":"stonex.com","url":"https://alion.io/company/stonex","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bogotá, Colombia"],"countries":["CO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T22:42:57Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T22:42:57Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nConnecting clients to markets - and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.\nBusiness SegmentOverview - Payments : A Swift-accredited service bureau and member, our Payments division provides NGOs, institutions and non-profits the ability to make a local difference, globally - with transparent pricing across 180+ countries and 140+ currencies.\nStoneX, including its subsidiaries, provides clients across the globe with a comprehensive array of customized financial services and tools to help them protect their margins and manage volatility. A pioneer in specialized financial services, we open markets for clients underserved by other financial institutions with insight, guidance and transparency.\nResponsibilities\nEnsure that all applicable Settlements processes are run on a suitable cadence to ensure payments are processed as quickly and effectively as possible, and risks and deviations affecting successful payment execution are identified and remedied.\nSupport all types of Nostro break and post settlement issues as quickly and effectively as possible in accordance with daily/weekly allocations. Types of Investigation include Non-Receipts, Returns, Failed/unaffected Payments, Unknown debits, Beneficiary claims non-receipt.\nGeneration and approval for all outgoing SWIFT messages issued to resolve cases.\nClear concise communication and the ability to act proactively to emerging situations to ensure effective operations. Where situations occur that have a detrimental impact to the business of to customers, this should be quickly communicated to Senior Management.\nBuild and maintain relationships with our correspondent banks as needed.\nOversight of the teams group email box and to ensure that all items are followed up by the respective team members\nTo ensure the team prioritize all high risk and sensitive cases (in examples VIP’s, large amounts)\nTo assist with troubleshooting complex or ageing investigations cases, engaging business and customer stakeholders as needed to deliver a timely and successful resolution.\nHelping in and facilitating transitions concerning new procedures, new systems or new deal flows. \nMaintaining the Desk Notes so that all processing exceptions are detailed on one central location.\nWhere applicable you will also support testing where needed to deliver tactical or strategic enhancements out of business hours.\nIdentify opportunities, diagnose issues, recommend and document solutions that deliver quality, flexibility or cost improvements using best practice methodologies.\nTo comply with all applicable company, regulatory and internal compliance requirements, including the prevention of Financial Crime and Fraud.\nThis list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary. \nQualifications\nTo land this role you will need:\nGraduated professional in areas related to Admin and/or Finance.\nExcellent customer service, communication, and interpersonal skills.\nWhat makes you stand out:\nExperience within a foreign exchange operations team.\nAbility to work accurately in a pressurized environment within stringent deadlines.\nKnowledge of SWIFT standards (Payment Messages MT103,199,202 and Pacs equivalents, Investigations Messages MT195,196,199 and Confirmations MT300).\nStrong team player.\nWorking environment:\nFull time (Monday to Friday), with an indefinite contract.\nHybrid setting: 4 days in-office and 1 day from home.\nFast-paced and dynamic environment.\nNotice to Recruitment Agencies: Please be advised that any résumé or CV submitted to us without: (i) prior onboarding with StoneX as an approved recruitment partner; and (ii) prior written authorization/instruction from StoneX’s Talent Acquisition Team, will be treated as an unsolicited and unapproved submission. We may, at our discretion, review and consider such candidates; however, no placement fee, referral fee, or any other form of compensation will be payable to the submitting agency if the candidate is subsequently hired, and regardless of the agency’s involvement. Submission of a résumé/CV in these circumstances will be deemed acceptance of these terms, and these terms supersede any the agency seeks to impose on StoneX.","description_format":"text","description_chars":4887,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Colombia","iso":"CO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Currency Exchange & FX Payments","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-11-12T22:42:57Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:1","win:early"],"computed_at":"2026-11-12T23:46:48Z"},"pay":null,"html_url":"https://alion.io/job/stonex-group-fx-operations-analyst-settlementsinvestigations","json_url":"https://alion.io/job/stonex-group-fx-operations-analyst-settlementsinvestigations.json","meta":{"generated_at":"2026-11-12T23:46:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":50210,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2646},"rest":"https://alion.io/mcp/rest/get_company?id=2646"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstonex-group-fx-operations-analyst-settlementsinvestigations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstonex-group-fx-operations-analyst-settlementsinvestigations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstonex-group-fx-operations-analyst-settlementsinvestigations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stonex-group-fx-operations-analyst-settlementsinvestigations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstonex-group-fx-operations-analyst-settlementsinvestigations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4202597}},{"tool":"search_jobs","arguments":{"company":"stonex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4202597},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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