{"id":2194834,"url":"https://alion.io/job/stord-project-manager-i-spn","title":"Project Manager I, SPN","company":{"id":5812,"name":"Stord","domain":"stord.com","url":"https://alion.io/company/stord","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":16,"ghost_share":0,"stale_share":0.813,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":180000,"period":"year","method":"role_country_seniority_unknown","sample_n":11353},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T19:01:51Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-14T11:04:49Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"ABOUT STORD\nStord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.\nBy combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.\nWith Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.\nHundreds of leading DTC and B2B companies like True Classic, Native, Seed Health, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.\nAbout the Role:As a Program Manager, Professional Services, you will be the face of Stord as we grow our business and partnerships together with our customers. You will be responsible for driving the onboarding experience of new customers to Stord's supply chain solutions, as well as enabling the brand growth of existing customers as they launch new channels, services, and products to their end-customers.\nWhat You'll Do:\nMaintain and successfully execute a portfolio of customer projects ranging from fulfillment onboarding to standalone (SW-only) WMS & OMS launches to Professional Services engagements; and gracefully and seamlessly adjust to rapidly changing priorities in that portfolio\n\nPartner with Commercial, Implementation, Integration, and Operations team members to drive and own all aspects of Stord’s onboarding process from signature through hypercare, including systems, infrastructure, SOPs/training, testing, launch, post-deployment feedback, and translating customer enhancement requests to requirements and SOPs\n\nBalance a number of internal and external priorities (i.e. customer business outcomes, resource limitations, tight timelines, evolving scope changes, milestone risks and project budget constraints) with discretion and thoughtfulness towards both customer and Stord goals\n\nTrack progress and performance in customer onboarding process (meeting timelines/scope commitments, delivering revenue), including identifying and implementing new KPIs and metrics to measure and improve our existing processes\n\nSpearhead the design and execution of innovative technology solutions and implementation of new systems/processes for existing customers across our supply chain network, such as the deployment of new internal tools for employee use, or migrating customers from legacy systems to Stord software\n\nProvide feedback to refine, develop and evolve Stord’s service offering, solution design process, and onboarding process and experience for new customers\n\nAct as a culture warrior for Stord values, as well as an advocate for continuous improvement, by identifying opportunities and efficiencies in Supply Chain and across the organization\n\nWhat You'll Need:\nExcellent communication skills (verbal, written), to communicate horizontally and vertically within the organization and externally to customer stakeholders, all with clarity, precision and succinctness\n\nWillingness to be a versatile team player that is comfortable under pressure, bold in asking for clarification when the requirement or action item is unclear, and unafraid to challenge assumptions or expectations that are unfounded\n\nThe endless drive and resilience to remove barriers and enable teams to complete their objectives, and the charisma to lead and bring together members from functional, technical and operational to achieve program goals\n\nExperience in a cross-functional, customer-oriented change role such as a consultant, manager, or customer implementation manager in a supply chain services, SaaS, and/or consulting environment\n\nDemonstrated ability to deliver results in a complex, fast-paced environment while balancing multiple priorities, mitigating risks, and effectively managing limited resources\n\nEnthusiastic desire to continuously iterate and improve existing tools and processes, with customer obsession and successful business outcomes as core drivers\n\nAbility and willingness to travel up to 50% for customer-critical milestones such as kickoffs and go-lives; building strong customer relationships and leveraging effective partnership across local & remote Stord teams will be critical to your success in this role\n\nStrongly Encouraged:\nSupply Chain or Logistics experience - in particular in implementing WMS, OMS, SaaS and/or fulfillment solutions\n\nFunctional and/or technical solution design experience\n\nTransformation experience - including business process change management and experience sunsetting legacy systems","description_format":"text","description_chars":5477,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Transportation & Logistics","Logistics","Warehousing"],"lifecycle":[{"event":"open","at":"2026-10-09T19:01:51Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 11 · green card filings: 2","filings_12m":11,"filings_prev_12m":5,"green_card_filings_12m":2,"median_offered_wage_usd":120962,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":28,"reasons":["conf:0","stale_co","velocity","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/stord-project-manager-i-spn","json_url":"https://alion.io/job/stord-project-manager-i-spn.json","meta":{"generated_at":"2026-10-15T04:15:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6187,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5812},"rest":"https://alion.io/mcp/rest/get_company?id=5812"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstord-project-manager-i-spn"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstord-project-manager-i-spn"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstord-project-manager-i-spn"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stord-project-manager-i-spn\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstord-project-manager-i-spn"}]}