{"id":2607820,"url":"https://alion.io/job/stowers-cat-field-technician-iii","title":"Field Technician III","company":{"id":2316427,"name":"Stowers CAT","domain":"stowerscat.com","url":"https://alion.io/company/stowerscat","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kingsport, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":92000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4938},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T17:04:07Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-04T18:23:03Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"Description\nThe Field Service Technician III is responsible for diagnosing, repairing, and maintaining heavy equipment and machinery at customer job sites. This role ensures optimal performance of equipment through expert troubleshooting and timely service, while delivering exceptional customer support.\nKnowledge and Skill Requirements:\nStrong mechanical and electrical troubleshooting skills on heavy machinery.\nAbility to read and interpret technical manuals, schematics, and diagrams.\nProficiency with diagnostic tools and software.\nExcellent problem-solving and time-management abilities.\nStrong communication skills for interacting with customers and internal teams.\nQualification(s):\nCaterpillar equipment experience.\nFamiliarity with hydraulic, electrical, and powertrain systems.\nCDL license \nEducation Requirements:\nHigh school diploma or equivalent required.\nTechnical certification or associate degree in Diesel Technology or related field preferred.\nEssential Job Functions:\nPerform on-site diagnostics and repairs on heavy equipment.\nConduct preventive maintenance and inspections.\nDocument all service work accurately in company systems.\nCommunicate repair status and recommendations to customers.\nMaintain company service vehicle and tools in good condition.\nAdhere to all safety and environmental regulations.\nLeadership Responsibilities:\nNo direct supervisory duties; may mentor junior technicians as needed.\nPreferred Experience and Skills:\n5+ years of experience in heavy equipment repair or field service.\nStrong knowledge of Caterpillar or similar machinery.\nAbility to work independently in remote locations.\nPhysical and Mental Requirements:\nAbility to lift up to 75 lbs and work in various outdoor conditions.\nComfortable working in confined spaces and at heights.\nMental focus for troubleshooting complex systems under time constraints.\nWork Environment:\nPrimarily field-based with exposure to varying weather conditions.\nFrequent travel to customer sites within assigned territory.\nStandard business hours with occasional overtime and on-call duties.\nWhy Stowers Machinery?\nAt Stowers Machinery, you’re not just taking a job-you’re joining a team that powers progress across East Tennessee as a trusted Caterpillar dealer. We invest in our people with hands-on training, clear career paths, and opportunities to grow across departments. You’ll work alongside experienced teammates who value safety, teamwork, and doing things the right way-while making a real impact on customers and communities.\nWhat You’ll Get (Benefits & Perks):\nCompetitive pay + performance incentives\nComprehensive health benefits (medical, dental, vision)\n401(k) with company match\nPaid time off + holidays\nOngoing training and career development\nOpportunities for internal growth and advancement\nEmployee recognition programs\nSupportive, team-first culture\nIf you’re looking for a place where your work matters, your skills keep growing, and your team has your back-Stowers is it.\nThis job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Stowers Machinery Corporation reserves the right to revise or change duties as the need arises. 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