{"id":1396112,"url":"https://alion.io/job/strada-global-payroll-service-manager-with-german","title":"Payroll Service Manager with German","company":{"id":1946100,"name":"Strada Global","domain":"stradaglobal.com","url":"https://alion.io/company/stradaglobal","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":70,"open_postings":111,"ghost_share":0.505,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Katowice, Poland","Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-30T00:00:00Z","employer_posted_date":"2026-07-30","last_verified_at":"2026-10-22T05:39:18Z","board_verified":true,"closed_at":null,"days_open":84,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":84},"description":"Join us on a journey of endless possibilities\nAt Strada, possibility isn’t just a promise - it’sthe foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.\nWith the support, resources, and opportunities we provide, you’llbuild a fulfilling future - working on meaningful projects that span industries and regions, contributing to outcomes that matter.\nStrada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology - helping organizations grow and enabling workforces to perform at their best.\nLearn more at www.stradaglobal.com\nPayroll Service Manager - JL3\nKey responsibilities:\nSupports the associates and specialists on their team to be able to independently process payroll from end to end according to the defined standards and client requirements including all associated payroll tasks and transactions\nEnsure that the Payroll calendar is followed, and any deviation is dealt with via the appropriate change control process\nEffectively manage and monitor ticket queues using the appropriate BI tools to ensure tickets are handled per the defined timelines, do not exceed expected thresholds and are processed per defined quality standards\nEffectively manage and monitor all client SLAs using the appropriate BI tools to ensure adherence to targets; if targets are not being met, root cause and action to be provided to your manager\nAbility to utilize the hrX suite of tools as it relates to payroll processing and all associated activities\nUndertake, support and manage a Root Cause Analysis (RCA) when an issue occurs resulting in a client escalation ensuring that mitigating actions are implemented\nManage and Identify deviations from the contractually defined standard scope of service including following the defined Change Request process. This may include but is not limited to, estimating and implementing changes and ensuring the defective input process is followed.\nUnderstand standard and client specific payroll reports reporting needs as required by the customer contract and scope of service\nStrong ability to coach, develop action plans, which maximize performance, and provide effective feedback and share business updates as appropriate\nSupport and manage the team to ensure SOC compliance\nEnsure the team understands and follows the Defined Work Instructions (DWIs)and other process documentation\nAbility to recognize and deal appropriately with sensitive and confidential information\nSupport and adhere to all security compliance procedures while managing security incidents as per the defined process\nEnsure compliant use of all systems\nManage and monitor timely and accurate time recordings in the time management system\nManage schedule adherence, team productivity, capacity and utilization\nSupport technical issue coordination and resolution\nMaintain a professional environment; correct behaviours and enforce the use of business etiquette\nParticipates in projects and activities as needed and assigned \nAt Strada, our values guide everything we do:\nAnticipate Customer Needs - We stay ahead of trends so our customers can grow and succeed.\nOwn the Outcome - We take responsibility for delivering excellence and ensuring things get done right.\nChallenge Ourselves to Work Smarter - We move faster than the world around us to drive change and accomplishmore.\nEmpower Each Other to Solve Problems - We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.\nCare About Our Work - We understand that what we do impactsmillions, and we have a responsibility to get it right.\nBenefits\nAt Strada, we support your whole self-offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.\nAll offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitmentprocess.\nOur commitment to Diversity and Inclusion\nStrada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.\nDiversity Policy Statement\nStrada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.\nAuthorization to work in the Employing Country\nTo be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.\nPlease note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.\nWe offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.\nDISCLAIMER:\nNothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Stradabusiness units.\n.","description_format":"text","description_chars":5770,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Human Resources","Payroll Services"],"lifecycle":[{"event":"open","at":"2026-09-28T13:29:30Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.21,"p_room":0.28,"age_days":84,"expected_fill_days":27,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/strada-global-payroll-service-manager-with-german","json_url":"https://alion.io/job/strada-global-payroll-service-manager-with-german.json","meta":{"generated_at":"2026-10-22T06:32:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1542,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1946100},"rest":"https://alion.io/mcp/rest/get_company?id=1946100"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstrada-global-payroll-service-manager-with-german"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstrada-global-payroll-service-manager-with-german"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstrada-global-payroll-service-manager-with-german"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/strada-global-payroll-service-manager-with-german\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstrada-global-payroll-service-manager-with-german"}]}