Infrastructure Engineer

How You’ll Make an Impact  

We are seeking an experienced Infrastructure Engineer to join our team at Strata. In this role, you will design, implement, and support infrastructure systems that enable the reliability, performance, and scalability of our SaaS applications. You will help ensure our platforms and systems maintain high availability and resilience through proactive monitoring, troubleshooting, automation, and continuous improvement. 

Partnering closely with Infrastructure, Cloud, DevOps, and Engineering teams, you will help operate and support our environment today while identifying opportunities to improve how we work for the future. 

Key Responsibilities  

• Partner with Infrastructure, DevOps, Cloud, and Engineering teams to improve platform reliability, performance, and application deployment processes. 
• Apply reliability engineering practices across observability, monitoring, alerting, incident response, capacity planning, and disaster recovery. 
• Troubleshoot complex infrastructure and production issues across systems and technologies, identifying root causes and implementing sustainable solutions. 
• Automate infrastructure deployments, upgrades, maintenance, and other repetitive operational work using tools such as Terraform and Ansible. 
• Proactively identify and address technical debt, single points of failure, and opportunities to improve the reliability, scalability, and resilience of the environment. 
• Monitor and analyze system and application performance to proactively identify issues and opportunities for optimization. 
• Contribute to infrastructure modernization initiatives across cloud infrastructure, disaster recovery, virtualization, containerization, and platform architecture. 
• Evaluate emerging technologies and alternative solutions, bringing forward recommendations that improve performance, reliability, operational efficiency, or cost. 
• Develop and maintain architecture diagrams, standard operating procedures, runbooks, and technical best practices. 
• Contribute to the Infrastructure team’s longer-term technical roadmap and continuous improvement priorities. 

What We’re Looking For  

• 2+ years of experience in infrastructure, systems, cloud, or site reliability engineering. 
• Experience designing, supporting, and troubleshooting enterprise data center infrastructure, with an understanding of modern infrastructure practices across on-premises, cloud, and hybrid environments. 
• Hands-on experience with infrastructure-as-code tools such as Terraform or CloudFormation. 
• Experience with containerization and orchestration technologies such as Docker and Kubernetes. 
• Experience with configuration management and automation tools such as Ansible, Salt, Puppet, or Chef. 
• Experience with observability, monitoring, alerting, incident response, performance optimization, and capacity planning. 
• Strong systems-level troubleshooting and problem-solving skills, with the ability to investigate complex issues across multiple technologies, identify root causes, and implement sustainable solutions. 
• An automation mindset with the ability to identify repetitive work and build solutions that improve reliability and operational efficiency. 
• Curiosity and a continuous-learning mindset, with the ability to quickly learn unfamiliar technologies and apply that knowledge to solve problems. 
• Strong engineering judgment and a willingness to question existing approaches, evaluate alternatives, and recommend better solutions. 
• Strong communication and collaboration skills with the ability to work effectively across Infrastructure, Cloud, DevOps, and Engineering teams. 

Estimated Salary Range: $95,000-120,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

Find out more about Strata benefits here.  

How we work:

Our preferred location for open roles is Chicago, IL. We value in-person connection and regularly host on-campus events to create meaningful opportunities for our team to build relationships and collaborate 

Thinking about applying?  

Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to [email protected]. 

Here @ Strata…  

Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.  

We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.  

Our Core Values:

While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers.

• We connect with positive intent.
• We are helpful.
• We own it.
• We get better every day.
• We are humble.