{"id":3308829,"url":"https://alion.io/job/stratacent-quality-assurance-manager","title":"Quality Assurance Manager","company":{"id":688636,"name":"Stratacent","domain":"stratacent.com","url":"https://alion.io/company/stratacent","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"QA","role_family":"QA","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":44000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":214},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"ITIL","optional":false},{"name":"Scrum","optional":false},{"name":"Selenium","optional":false},{"name":"TestRail","optional":false},{"name":"ITSM","optional":true},{"name":"SAS","optional":true},{"name":"Snowflake","optional":true}],"status":"live","first_seen_at":"2026-10-26T22:51:18Z","employer_posted_date":null,"last_verified_at":"2026-10-26T22:51:18Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Position: QA Manager - Delivery Services\nExperience: 8+ years\nLocation: Pune\nShift Time:- 2PM-11PM IST / 3PM-12AM IST\n\nJob Summary:\nWe are seeking a highly experienced Technical Manager with a strong foundation in IT Services Delivery and support. The ideal candidate has transitioned from a Delivery role, bringing deep operational insight, client-facing expertise, and a track record of managing end-to-end software delivery lifecycles. This role blends strategic leadership with hands-on management of teams across QA and IT services, ensuring high performance, strong governance, and continuous improvement.\n\nKey Responsibilities:\nLeadership & People Management:\nLead and manage cross-functional teams, including QA engineers, Data engineers, support teams, and delivery professionals.\nBuild a high-performance team culture focused on accountability, innovation, and continuous improvement.\nMentor and develop team members through coaching, performance reviews, and growth planning.\nResolve interpersonal and performance issues to maintain team harmony and effectiveness.\nTransition from Delivery to People Management:\nLeverage delivery experience to align team objectives with business goals.\nApply delivery insights to optimize team efficiency, resource planning, and execution.\nBridge the gap between project execution and operational stability by fostering collaboration across departments.\nIT Services & Operations Oversight:\nManage and monitor IT service delivery performance against SLAs and KPIs.\nCollaborate with engineering and delivery teams to ensure service quality and defect-free releases.\nProcess and Performance Optimization:\nDrive process improvements using metrics and data-driven decision-making.\nEnsure compliance with ITIL/ISO/SOC standards in service operations.\nEstablish strong governance frameworks for delivery, testing, and support processes.\nRequired Qualifications:\nBachelor's or master's degree in computer science, Information Technology, Engineering, or related discipline.\n10+ years of experience in IT services, including 5+ years in Delivery roles and 3+ years in people management.\nStrong QA and Data support background with experience in test management, automation tools, and quality metrics.\nProven experience in managing geographically distributed teams.\nTechnical & Professional Skills:\nProficient in delivery management tools, QA tools (e.g., JIRA, TestRail, Selenium), Data Engineering tool\nUnderstanding of Agile, Scrum, and DevOps methodologies.\nWorking knowledge of cloud platforms (AWS, Azure, or GCP) is a plus.\nPreferred Certifications:\nITIL Foundation or Intermediate\nPMP, PRINCE2, or Agile Certification (Scrum Master, SAFe)\nSoft Skills:\nStrong stakeholder and client communication skills.\nAbility to translate business needs into operational goals.\nConflict resolution, team building, and change management skills.\nStrategic thinking with a hands-on attitude.\nWhat We Offer:\nA leadership role with real influence on team growth and delivery success.\nOpportunities for long-term career development in a global IT services environment.\nFlexible working options and a culture that values work-life balance.\n\nEmployee Benefits: \nGroup Medical Insurance\nCab facility\nMeals/snacks\nContinuous Learning Program\nCreche facility\n\nCompany Profile \nStratacent is an IT Consulting and Services firm, headquartered in Jersey City, NJ, with two global delivery centres in New York City area and New Delhi area plus offices in London, Canada and Pune, India.\nWe are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their digital transformation journey and provides services/ solutions around Cloud Infrastructure, Data and Analytics, Automation, Application Development and ITSM.\nWe have partnerships with SAS, Automation Anywhere, Snowflake, Azure, AWS and GCP.\nURL - http://stratacent.com\n\nDisclaimer \nStratacent is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors.","description_format":"text","description_chars":4158,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Help Desk & Service Desk","IT Consulting & Digital Transformation"],"lifecycle":[{"event":"open","at":"2026-10-27T02:09:45Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":31,"reasons":["seen:1","velocity","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/stratacent-quality-assurance-manager","json_url":"https://alion.io/job/stratacent-quality-assurance-manager.json","meta":{"generated_at":"2026-10-28T14:22:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19581,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":688636},"rest":"https://alion.io/mcp/rest/get_company?id=688636"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstratacent-quality-assurance-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstratacent-quality-assurance-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstratacent-quality-assurance-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stratacent-quality-assurance-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstratacent-quality-assurance-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3308829}},{"tool":"search_jobs","arguments":{"company":"stratacent.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3308829},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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