{"id":2649214,"url":"https://alion.io/job/stripe-engineering-manager-self-serve-direct-onboarding","title":"Engineering Manager, Self Serve Direct Onboarding","company":{"id":64,"name":"Stripe","domain":"stripe.com","url":"https://alion.io/company/stripe","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":76,"open_postings":127,"ghost_share":0.024,"stale_share":0.661,"repost_share":0.047,"time_to_fill_p50_days":60,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":236000,"max_usd":481000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1203},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Stripe","optional":false}],"status":"live","first_seen_at":"2026-10-15T18:58:40Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-19T14:14:02Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Who we are\nAbout Stripe\nStripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.\nAbout the team\nSelf Serve Direct Onboarding helps businesses start using Stripe’s products quickly and confidently. The team builds self-service experiences that guide users through providing business information and completing required checks. We turn complex financial, regulatory, and verification requirements into clear steps, shaping both how quickly businesses can get started and the trust they place in Stripe.\nAt the heart of this work is a shared product activation experience: a consistent way for businesses to start using new financial capabilities as they grow. This foundation helps users avoid repeating information and makes it simpler for product teams to integrate onboarding into their offerings.\nAI creates an opportunity to rethink how businesses get started on Stripe. The team is designing onboarding journeys for users who interact directly through a user interface, work with AI agents, or delegate onboarding to agents entirely. We’re improving today’s experience while building the foundations for agent-led onboarding.\nWhat you’ll do\nYou’ll set engineering direction in partnership with Product and Design and develop the team delivering it. The role combines improving activation today with shaping how onboarding works for people and AI agents.\nYou’ll use strong product judgment to decide where to experiment, where to build reusable foundations, and how to measure progress through faster activation, fewer repeated steps, and reliable outcomes. You’ll work across Stripe to align teams and resolve dependencies, while coaching engineers and giving them meaningful ownership.\nResponsibilities\nLead engineering planning and execution, partnering closely with Product and Design.\nShape the team’s strategy and roadmap, aligning partners across product engineering, Risk, Compliance, and Operations.\nOwn delivery from problem definition through rollout and ongoing operation, using experimentation to improve activation while maintaining risk controls.\nUphold high engineering standards across the team’s codebases and development practices.\nTurn ambiguous goals into focused plans, resolve dependencies, and balance new capabilities with operational health.\nCoach and mentor engineers, provide candid feedback, and support career development tailored to their goals.\nPartner with Recruiting to hire engineers and build a diverse, high-performing team.\nWho you are\nWe’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, we encourage you to apply.\nMinimum requirements\n4+ years of engineering management experience, directly managing and growing teams of 5+ engineers building and shipping products at scale.\n8+ years of full-time software development experience.\nExperience building user-facing products, with strong user empathy and product judgment.\nExperience turning ambiguous goals into clear priorities and delivering work that depends on multiple teams.\nA track record of coaching engineers, supporting their growth, and building an environment of candid feedback, inclusion, and shared ownership.\nTechnical depth to guide architecture and make pragmatic tradeoffs across user interfaces, APIs, backend workflows, and production reliability.\nStrong communication and collaboration skills, including the ability to align technical and nontechnical partners with different priorities and constraints.\nPreferred qualifications\nExperience simplifying complex customer 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