{"id":550557,"url":"https://alion.io/job/stripe-fraud-operations-manager-2","title":"Fraud Operations Manager","company":{"id":64,"name":"Stripe","domain":"stripe.com","url":"https://alion.io/company/stripe","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":78,"open_postings":139,"ghost_share":0.036,"stale_share":0.532,"repost_share":0.072,"time_to_fill_p50_days":63,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":"staff","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":164000,"max_usd":306000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":101},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-09-08T12:34:54Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-11T19:36:31Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":64},"description":"Who we are\nAbout Stripe\nStripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.\nAbout the team\nWhat you’ll do\nAs the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short- and long-term initiatives to future-proof the organization, ensuring it is well equipped to scale and adapt to Stripe’s highly complex and evolving fraud landscape.\nResponsibilities\nInspire, motivate, and develop a high-performing fraud investigations team, fostering a collaborative and results-oriented environment.\nEstablish clear goals, provide coaching and feedback, and support the professional growth of team members.\nSet a strategic vision for the team and build the path to execute it in both the short and long term.\nProactively evolve the organization’s strategy to scale operations and address day-to-day challenges.\nCollaborate with and influence risk leadership and cross-functional stakeholders to identify the highest-ROI investments for user experience, process improvement, and risk mitigation.\nMaintain oversight of operational vendor performance related to risk.\nLead root-cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance.\nDefine and manage core metrics, SLAs, and organizational performance.\nIdentify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks.\nEnsure risk-management efforts do not compromise the user experience.\nWho you are\nWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.\nMinimum requirements\n10+ years of experience in fraud, risk, or management roles, including at least 2 years of directly leading and developing high-performing teams.\nStrong strategic-thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions.\nExcellent communication and stakeholder-management skills, with the ability to influence and collaborate across functions.\nPassion for delivering a user-centric experience while effectively managing risk.\nPreferred qualifications\nExpertise in fraud and risk management, including data analysis, root-cause analysis, and process improvement, as well as experience analyzing data and creating dashboards and visualizations.\nStrong proficiency in sourcing and analyzing data using SQL.\nExperience working closely with engineering teams to develop and enhance investigative tools and treatments.\nBachelor’s degree or higher in a relevant field; 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