{"id":1905959,"url":"https://alion.io/job/stripe-risk-operations-manager","title":"Risk Operations Manager","company":{"id":64,"name":"Stripe","domain":"stripe.com","url":"https://alion.io/company/stripe","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":76,"open_postings":114,"ghost_share":0.009,"stale_share":0.719,"repost_share":0.035,"time_to_fill_p50_days":63,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":79000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":17},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Stripe","optional":false}],"status":"live","first_seen_at":"2026-10-05T10:46:26Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-11T01:23:50Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About Stripe\nStripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.\nAbout the team\nPartner Risk Operations(PRO) is responsible for managing the risk relationships with our critical payment ecosystem partners, including global payment methods, card networks, and banking partners. Our mission is to establish operational controls that mitigate user and partner risk while enabling strategic development opportunities. At the Stripe Delivery Center, the team will provide operational support for scaled investigations, assist with inquiries, and assess nuanced and complex partner programs.\nWhat you’ll do\nIn this role, you will lead a team of Partner Risk Operations Associates dedicated to managing higher-tier support, including escalations from Tier 1 and internal escalations. Your team will assess onboarding possibilities from a partner perspective, collaborating closely with our Go-To-Market (GTM) teams to ensure seamless integration of new users. As subject matter experts in card monitoring programs and banking partner relationships, you will drive initiatives that enhance our risk management capabilities.\nThe Partner Risk Operations Manager will be an adaptable leader and cultivate the engagement of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit, you will have a strong operations mindset, be able to move quickly, and be passionate about delivering an incredible user experience.\nResponsibilities\nRecruit, manage, coach, and develop a team of in-office Risk Operations Associates \nGuide your team to handle risk-related user escalations and support internal teams with complex inquiries, guiding cross-functional teams on how to navigate network compliance rules\nDrive strong operational delivery and process improvement helping to maintain risk detection strategies and business rules that balance risk and customer experience\nBuild a great culture and ensure team members are happy, effective, and growing in their career\nSet clear goals and direction, and provide regular feedback on team members’ performance\nBe data-driven in your analysis of performance, and in your decision making\nTransmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment\nWho you are\nWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.\nMinimum requirements\nAt least 5+ years of direct people management experience, either in a risk or operations function \nAbility to partner effectively with internal globally distributed stakeholders\nOperational background including new process launches / improvements and service delivery\nProblem-solving skills and comfort operating without clear guidelines\nSkill and credibility doing the core work of a user facing team with a high bar for quality, and a willingness to lead by example\nExcellent written and verbal communication skills in both English and Spanish \nPreferred qualifications \nExperience in payments, e-commerce, or fintech\nExperience in building and scaling new teams from zero\nExperience operating in a high growth technology company","description_format":"text","description_chars":3919,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-05T12:56:12Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":63,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/stripe-risk-operations-manager","json_url":"https://alion.io/job/stripe-risk-operations-manager.json","meta":{"generated_at":"2026-10-11T04:25:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":64},"rest":"https://alion.io/mcp/rest/get_company?id=64"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstripe-risk-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstripe-risk-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstripe-risk-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/stripe-risk-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstripe-risk-operations-manager"}]}