{"id":3805192,"url":"https://alion.io/job/stripe-solutions-architect-manager-startups-smb","title":"Solutions Architect Manager, Startups & SMB","company":{"id":64,"name":"Stripe","domain":"stripe.com","url":"https://alion.io/company/stripe","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":78,"open_postings":140,"ghost_share":0.043,"stale_share":0.55,"repost_share":0.079,"time_to_fill_p50_days":63,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T11:19:51Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T18:45:40Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Who we are\nAbout Stripe\nAt Stripe, you have an unprecedented opportunity to put the global economy within everyone’s reach. Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. \nAbout the team\nThe Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success.\nStartups and SMBs continue to be the driving force behind Stripe’s longer term growth. We work with founders, C-level executives, product and engineering teams, developers, finance leaders at some of the world’s most innovative Startups and SMB businesses who are building their businesses and their financial infrastructure with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, and Product Team to develop and execute on the strategy for Stripe’s users and prospects. \nWhat you’ll do\nAs a manager of the SSMB (Startups and SMB) Solution Architecture team, you will lead, build, and mentor a world class pre-sales engineering team at scale. In this role, you'll be a bridge between the users (startups and SMBs) and internal teams, ensuring that their needs are understood and addressed through effective solutions. You'll also play a critical role in shaping Stripe’s products and strategies for these communities.\nResponsibilities\nBusiness and technical thought leader able to partner and drive segment, Regional, Account strategy and execution plan working with cross functional partners\nRecruit, hire, lead, retain and coach a world class presales team for Startups and SMB. Be an advocate for presales within the organization.\nMentor and facilitate training for early talent associates\nNurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment\nPartner closely with Sales, Marketing and Technical Teams (Professional Services, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue growth\nExecutive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels\nEffective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities\nDrive collaboration across teams to influence and unify stakeholders at all levels of the organization\nLead and support the team in complex evaluations, problem solving and challenging customer environments\nBuild processes to drive scalability and ensure that the team is optimized to meet rapidly evolving business needs\nStay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements \nRepresent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices\nChampion the voice of our users and customers to influence product direction and feature priorities\nAct as an escalation point for user technical issues that arise\nWho you are\nWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.\nMinimum requirements\nMust be based in Dublin or be willing to relocate\nYou must have at least 3+ years of experience as a pre-sales leadership on a technical team \n10+ years experience in a technical sales role (Solutions Architect/Consultant, etc)\nA track record of building and leading world-class solution architecture (presales) teams in a SaaS or usage-based business\nExperience leading teams that work with Startups and SMBs\nPayments, experience preferred\nEnergy, enthusiasm, and passion for making customers successful\nPrevious technical sales experience with API’s, distributed systems, databases, and/or developer tools preferred or previous payments industry experience\nStrong understanding of developing human centric CX experiences, enterprise systems and architecture, middleware, etc.\nStrong communication (written and verbal) and presentation skills\nStrong executive presence and ability to foster deep 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