{"id":948929,"url":"https://alion.io/job/strivacity-customer-success-implementation-engineer","title":"Customer Success Implementation Engineer","company":{"id":688943,"name":"Strivacity","domain":"strivacity.com","url":"https://alion.io/company/strivacity","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Veszprém, Hungary","Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":89000,"period":"year","method":null,"sample_n":6503},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Helm","optional":false},{"name":"JavaScript","optional":false},{"name":"Kubernetes","optional":false},{"name":"Node JS","optional":false},{"name":"Rest API","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2025-04-14T15:04:14Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-11-11T10:24:51Z","board_verified":true,"closed_at":null,"days_open":575,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":575},"description":"Location: Veszprém, Hungary (In-person) or Hungary (Hybrid/Remote)\nType: Full-time\nWe are seeking a highly skilled Customer Success Implementation Engineer to join our dynamic team. This role is pivotal in ensuring our customers achieve successful implementations of Strivacity’s CIAM solutions while delivering exceptional customer experiences. You will act as a trusted technical advisor, working closely with customers to deploy, integrate, and optimize our platform.\nKey Responsibilities\nImplementation and Integration\nLead the technical implementation of Strivacity’s CIAM solutions for customers, ensuring seamless integration with their existing systems.\nCollaborate with customers to define implementation goals, timelines, and success criteria.\nProvide hands-on assistance in configuring and deploying Strivacity solutions, including API integrations, SSO, and user management workflows.\nTechnical Support and Troubleshooting\nServe as the primary technical point of contact during the implementation phase.\nIdentify, troubleshoot, and resolve technical issues promptly and effectively.\nEscalate complex issues to internal engineering teams while maintaining customer communication.\nCustomer Success Enablement\nConduct training sessions and workshops to educate customers on best practices for using Strivacity’s 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