Salary
$89k – $149k per year
Location
In office (Denver, Phoenix, Portland, Salt Lake City, Washington)
Seniority
Middle · 4+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Stryker is an American medical technology company founded in 1941 by an orthopaedic surgeon who began manufacturing the mobility devices he had designed for his own patients. It sells hip and knee implants, trauma and extremity fixation, spinal implants, surgical power tools and navigation, hospital beds and stretchers, emergency response equipment, and the Mako robotic arm used for joint replacement planning and execution. Headquartered in Kalamazoo, Michigan and listed on the New York Stock Exchange, it has grown through a steady stream of acquisitions and is one of the largest orthopaedic device makers in the world.
Work Flexibility: Field-based
This role is open to candidates in Arizona, Colorado, Washington, Oregon and Utah ONLY.
Stryker is seeking a tenacious, customer service-focused Project Manager to lead customer implementations from post-sale kickoff through final delivery and handoff to Support. This role will lead internal project teams in the delivery of high-quality solutions across all Vocera product lines that meet and exceed business and customer satisfaction metrics and satisfy budget and schedule requirements. This role reports to the Senior Regional Manager, Implementation Project Management.
What you will do:
Responsibilities
- Collaborate with cross-functional delivery teams to drive successful outcomes within project scope, timeline, quality, and budget expectations
- Own end-to-end delivery, driving results across scope, schedule, risks, and shifting priorities through strong ownership of project planning and execution, including WBS, critical path, and key milestones using industry standard tools.
- Ensure delivery process aligns with standards established through the Vocera Solutions Deployment Methodology
- Own project risk management by proactively identifying and addressing issues, driving resolution, and escalating when needed to keep projects on track.
- Manage project communications, including facilitating regular project status meetings with all partners, documenting meeting minutes as necessary, and managing all ongoing action items
- Lead stakeholder engagement; synthesizes input to refine scope and guide clear decisions
- Ensure that all project deliverables and documentation are archived appropriately and in a timely manner, as well as satisfy established project review and audit processes
- Conduct project close-out activities, including transitioning processes back to Sales and Support; elicit, compile, and share post-delivery lessons and feedback
Knowledge & Capabilities
- Builds strong cross-functional relationships and navigates complex organizational dynamics
- Effective communicator and presenter: understands how to engage diverse audiences, adjust as appropriate and checks for understanding along the way
- Self-motivated: enjoys tackling goals, growing and developing, and is accountable for goals being met
- Demonstrates high emotional intelligence; manages conflict and maintains team effectiveness under pressure
- Exercises strong judgment in ambiguity, balancing risk, impact, and dependencies
- Ability to effectively prioritize and execute tasks while managing multiple projects simultaneously
- Growth mindset - learns from previous mistakes and picks up new skills quickly
What you will need:
- BS or equivalent and 4+ years of professional work experience
- PMP certification highly preferred
- Project management experience in a professional services organization, ideally within healthcare or software preferred
- Ability to travel up to 25% throughout North America
United States of America Pay Ranges:
- USN: $89,300 - $148,800 USD Annual
- US5: $93,800 - $156,200 USD Annual
- US10: $98,200 - $163,700 USD Annual
- US15: $102,700 - $171,100 USD Annual
- US20: $107,200 - $178,600 USD Annual
- US30: $116,100 - $193,400 USD Annual
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