Logistics & Warehouse Supervisor

Position Summary

The Logistics & Warehouse Supervisor is responsible for the day-to-day coordination and supervision of NTT training logistics, equipment, materials, warehouse activities, and related operational support.

This position directs the daily work of assigned logistics, maintenance, warehouse, and shipping personnel and coordinates the resources required to support scheduled training events. Responsibilities include coordinating equipment preparation and shipment, purchasing books and training materials, supporting training schedules and logistics, coordinating equipment maintenance and repair, and directing warehouse and shipping activities.

The Logistics & Warehouse Supervisor works closely with Sales, instructors, and other NTT departments to ensure training events are properly supported and that equipment and materials are prepared, shipped, maintained, and available when required.

Primary Responsibilities

• Supervise and direct the day-to-day work of assigned Maintenance Technician(s), Schedule & Logistics Coordinator, and Warehouse/Shipping Clerk(s).
• Establish daily work priorities and assign tasks to support scheduled training events and operational needs.
• Coordinate instructor, equipment, material, and logistical requirements with the Schedule & Logistics Coordinator and Sales team.
• Coordinate the preparation, staging, shipment, tracking, and return of training equipment for scheduled events.
• Direct warehouse activities, including shipping, receiving, freight handling, equipment staging, storage, and organization.
• Coordinate equipment maintenance and repair activities with Maintenance Technician(s).
• Coordinate the building, repair, and maintenance of shipping crates and other equipment transportation materials.
• Purchase books, course materials, supplies, and other approved training-related items as required for scheduled training.
• Coordinate equipment shipping and freight arrangements, including domestic and international shipments.
• Work with approved shipping, freight, hotel, travel, and other logistics vendors as required to support training operations.
• Coordinate vehicles and other logistical resources required for training events.
• Maintain visibility of upcoming training schedules and anticipated equipment, shipping, material, and staffing requirements.
• Identify scheduling, equipment, shipping, material, or warehouse conflicts and work with the appropriate NTT personnel to resolve them.
• Communicate logistical requirements, changes, delays, or problems promptly to affected departments and personnel.
• Troubleshoot routine to moderately complex logistical and equipment issues and escalate matters requiring management decisions.
• Direct warehouse staff in maintaining an organized, efficient, and professional work environment.
• Support appropriate inventory control and availability of training equipment, books, materials, tools, and shipping supplies.
• Coordinate the movement and availability of NTT training machines, hardware, tools, printed materials, digital resources, and related training equipment.
• Recommend practical improvements to scheduling, shipping, warehouse, equipment, and logistics processes to management.
• Provide hands-on operational support when necessary to meet training and shipping deadlines.
• Perform other duties as assigned.

Supervisory Responsibilities

The Logistics & Warehouse Supervisor provides day-to-day supervision and work direction to assigned employees. Supervisory responsibilities include:

• Assigning and prioritizing daily work.
• Coordinating schedules and workload.
• Providing job-specific instruction and direction.
• Monitoring completion and quality of assigned work.
• Addressing routine workflow and performance issues as they occur.
• Escalating significant employee performance, disciplinary, staffing, or operational issues to management.

This position does not have responsibility for formal annual performance reviews, management-level departmental reporting, recruiting, hiring decisions, compensation decisions, organizational policy development, or regulatory compliance management unless specifically assigned by management.

Education/Experience

• Associate degree in business, logistics, operations, or a related field preferred, or equivalent combination of education and relevant experience.
• Experience in logistics, warehouse operations, shipping, scheduling, equipment coordination, or a related operational role required.
• Prior experience providing work direction or supervising employees preferred.
• Experience coordinating multiple schedules, shipments, and operational priorities preferred.

Skills/Abilities

• Strong organizational and coordination skills.
• Strong attention to detail and follow-through.
• Ability to supervise and prioritize the work of multiple operational functions.
• Ability to manage multiple deadlines and changing priorities in a fast-paced environment.
• Effective communication and teamwork skills.
• Ability to identify operational problems and coordinate practical solutions.
• Ability to work effectively with Sales, instructors, vendors, and other departments.
• Working knowledge of shipping, receiving, freight, warehouse, and inventory practices.
• Mechanical and electrical aptitude is a plus.
• Proficient computer skills, including Microsoft Office.
• Ability to maintain accurate schedules, purchasing information, shipping information, and operational records.

Benefits of Employment

NTT Training provides eligible employees with a comprehensive benefits program designed to support employee health, well-being, and work/life balance.

About NTT Training

NTT Training provides practical, skills-based industrial training designed to help clients build safer, more skilled, and more productive workforces.

The Creative Administrator plays an important execution role in ensuring that NTT's training content, client solutions, marketing communications, Professional Services deliverables, and business-development materials consistently reflect the quality and professionalism of the organization. The role helps NTT respond quickly to client and market opportunities by reliably carrying assigned marketing, creative, content-production, and client-deliverable work from direction through completion.

NTT Training is committed to equal employment opportunity and maintaining a workplace free from unlawful discrimination and harassment.