{"id":714664,"url":"https://alion.io/job/studypoint-program-manager-education-sales","title":"Program Manager - Education Sales","company":{"id":687155,"name":"StudyPoint","domain":"studypoint.com","url":"https://alion.io/company/studypoint","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"D","score":40,"open_postings":11,"ghost_share":1,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":163000,"period":"year","method":"role_country_seniority_unknown","sample_n":13135},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2025-08-13T23:55:56Z","employer_posted_date":"2025-08-13","last_verified_at":"2026-11-07T01:48:25Z","board_verified":true,"closed_at":null,"days_open":450,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":449},"description":"Who We Are\nStudyPoint is a national leader in the private tutoring industry. We are actively seeking enthusiastic, driven individuals to grow our team.\nOur business is helping kids, and we're exceptionally good at it. Our students see dramatic gains in their academic and standardized test results, and our employees enjoy the rewards of growing a mission-driven, values-based, and entrepreneurial company. We’ve been selected to the Inc. 5000 list of the fastest growing companies in America eight times, and were the list's #1 fastest-growing tutoring company. We've also been awarded the Boston Business Journal Pacesetters Award three times, which recognizes the fastest growing companies in Massachusetts. We are a two-time winner of the 50 Most Engaged Workplaces award along with Zappos, Disney, and others. Our success is driven by the people that work here and a community built around our core values:\nOnward and Upward| Embrace Growth & Learning| Deliver and Expect Excellence | Care for One Another| Communicate, Communicate, Communicate| Have Fun\nPosition Description\nCustomer service is what sets StudyPoint apart from the competition. As a part of our Service Team, you will be responsible for fostering great relationships between students, families, and tutors. You’ll also collaborate with our enrollment and academics team to ensure families and tutors are set up for success. You’ll manage a large set of families and be responsible for growing the business by providing exceptional customer service and achieving monthly revenue goals. This is a fully remote position.\nResponsibilities\nProvide high quality customer service to StudyPoint students and families; working with an average of 200-400 families.\nWork with tutors to ensure tutoring programs are on track for success.\nGrow the business through selling programs to new and existing customers using a consultative sales approach.\nServe as liaison between StudyPoint tutors and families, troubleshooting and managing customer issues as they arise.\nProvide high-level administrative organization for family accounts; conduct research, track data, handle information requests, prepare correspondence, schedule consultations and schedule meetings. \nTrack and communicate progress of students to families, sending reminders regarding lessons, deadlines, and test dates through our proprietary database.\nAchieve data-driven goals in the metrics of revenue generated from your customers, outbound calls, talk time, word of mouth generated, and conversion rates.\nReceive frequent coaching and feedback, as well as ongoing training and development, to continuously hone your sales and customer service skills.\nQualifications\nExcellent interpersonal skills with demonstrated ability to work with many types of people.\nAbility to multitask and handle a high volume of calls and emails.\nCareful attention to detail and ability to develop new processes to improve efficiency.\nWillingness to work in an environment with shifting priorities and ability to learn new systems.\nStrong written and verbal communication skills and excellent organizational skills.\nProficiency with Microsoft Office and experience working with a CRM database.\nExcitement to take on increasing responsibility and grow within the company.\nAbility to reach monthly sales goals; sales experience is a plus.\nExperience working in a small, entrepreneurial environment a plus.\nBachelor’s degree required. Master's degree a plus.\nAccess to a dedicated home office, including high-speed internet connection. We provide all of the technology you need.\nBenefits\nCompetitive salary with performance-based commission plans, paid monthly. Base pay of 60k with OTE in the 80-90k range\nGenerous time off policy, including flexible PTO and sick days, plus your birthday off.\nAnnual paid volunteer day to do community service/charity work.\nHealth coverage and dental options.\nSignificant discounts on tutoring for family members.\n401k option.\nWork from home.","description_format":"text","description_chars":3980,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Home office"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","E-learning"],"lifecycle":[{"event":"open","at":"2026-09-11T05:41:47Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.123,"p_room":0.28,"age_days":449,"expected_fill_days":15,"reasons":["conf:2","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/studypoint-program-manager-education-sales","json_url":"https://alion.io/job/studypoint-program-manager-education-sales.json","meta":{"generated_at":"2026-11-07T02:59:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7182,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687155},"rest":"https://alion.io/mcp/rest/get_company?id=687155"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fstudypoint-program-manager-education-sales"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fstudypoint-program-manager-education-sales"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fstudypoint-program-manager-education-sales"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/studypoint-program-manager-education-sales\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fstudypoint-program-manager-education-sales"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":714664}},{"tool":"search_jobs","arguments":{"company":"studypoint.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":714664},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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