{"id":1904003,"url":"https://alion.io/job/success-matcher-implementation-manager-2","title":"Implementation Manager","company":{"id":3864750,"name":"Success Matcher","domain":"successmatcher.com","url":"https://alion.io/company/success-matcher","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":135000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LLM","optional":false},{"name":"Voice Agents","optional":false}],"status":"live","first_seen_at":"2026-10-05T12:11:54Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-15T20:06:52Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"The Opportunity\nOur client is a fast-growing, seed-stage AI healthcare startup that is fundamentally rebuilding how healthcare communicates. Having just raised a $10M seed round from top-tier investors (Accel, Y Combinator, Sequoia) and signed seven major deals in a single week, they are looking for a high-octane Implementation Manager to join their 11-person team as a foundational hire.\nIn this role, you won't just follow a checklist-you will build the playbook. You’ll lead end-to-end customer deployments for Fortune 500 healthcare organizations, ensuring that AI voice agents are seamlessly integrated to handle scheduling, billing, and patient workflows.\nWhat You’ll Do\nLead the Charge: Manage a panel of 3-5 customer implementations from initial kickoff through successful go-live.\n\nStakeholder Mastery: Navigate complex relationships within large healthcare organizations, serving as the primary non-technical point of contact for multiple decision-makers.\n\nBuild the Foundation: Create and refine the implementation playbook from scratch, defining how the company scales its delivery process.\n\nDynamic Duo: Work in a \"dyad\" with a Forward-Deployed Engineer. You own the project management, timelines, and stakeholder outcomes, while they handle the technical execution.\n\nWho You Are\nExperienced: 2-5 years in complex software implementations, customer onboarding, or high-level project management (Consulting, Chief of Staff, or Startup Deployment roles are highly preferred).\n\nHigh-Agency: You are a \"doer\" who thrives in ambiguity. You don't wait for a manual; you write it.\n\nSemi-Technical: You understand the \"how\" behind the \"what.\" You know your way around APIs, understand LLM basics, and can speak intelligently about technical products.\n\nDetail-Obsessed: You have a proven track record of managing multi-workstream plans and holding stakeholders to deadlines.\n\nNYC Bound: You are either in New York or ready to relocate to be with the team 5 days a week in their NYC office.\n\nWhy Join?\nTop-Tier Pedigree: Work alongside a CEO (Stanford/Harvard-trained physician) and CTO (ex-Amazon Alexa AI lead).\n\nMassive Traction: 10x revenue growth in the last year.\n\nFull Benefits: 100% covered healthcare, flexible time off, commuter benefits, and meaningful early-stage equity.","description_format":"text","description_chars":2288,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Health Care"],"lifecycle":[{"event":"open","at":"2026-10-05T12:11:54Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.318,"p_room":0.55,"age_days":9,"expected_fill_days":8,"reasons":["conf:1","agency","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":180000,"is_top_pay":true},"html_url":"https://alion.io/job/success-matcher-implementation-manager-2","json_url":"https://alion.io/job/success-matcher-implementation-manager-2.json","meta":{"generated_at":"2026-10-15T21:00:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31877,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3864750},"rest":"https://alion.io/mcp/rest/get_company?id=3864750"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsuccess-matcher-implementation-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsuccess-matcher-implementation-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsuccess-matcher-implementation-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/success-matcher-implementation-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsuccess-matcher-implementation-manager-2"}]}