{"id":1903875,"url":"https://alion.io/job/success-matcher-sales-engineer","title":"Sales Engineer","company":{"id":3864750,"name":"Success Matcher","domain":"successmatcher.com","url":"https://alion.io/company/success-matcher","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":147000,"max_usd":304000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":426},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Next.js","optional":false},{"name":"Ruby on Rails","optional":false},{"name":"SQL","optional":false},{"name":"Stripe","optional":false},{"name":"TypeScript","optional":false},{"name":"JavaScript","optional":true},{"name":"React.js","optional":true},{"name":"Ruby","optional":true}],"status":"live","first_seen_at":"2026-10-05T12:11:54Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-16T07:40:40Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"As a Sales Engineer, you will sit at the critical intersection of engineering, trust and safety, and customer success. You will be responsible for ensuring that as client processes 40,000+ daily transactions, the platform remains safe from fraud, collusion, and high-risk activity. This is a \"player-coach\" role (90% IC, 10% Lead) for a technical expert who thrives in a 0-to-1 startup environment.\nWhat You Will Do\nGuard the Platform: Moderate transactions for chargeback risk, seller/buyer fraud, and collusion. Make critical decisions on fund holds, refunds, and seller onboarding reserves.\n Build Infrastructure: Own the KYC (Know Your Customer) and payout flows. Your goal is to make these extensible via public APIs that can be embedded or linked.\nContent Moderation: Fight spam and scams within DMs to maintain a high-trust environment.\nDrive Innovation: Execute A/B experiments on checkout flows and KYC setups. Looking ahead, you will help architect Banking-as-a-Service, debit card issuance, and crypto bridging.\nCustomer Interface: Act as a technical expert for high-value customers and partners, ensuring their technical needs are met with speed and clarity.\nWhat We Are Looking For\nExperience: 4-10 years as a Sales Engineer, Forward Deployed Engineer, or Customer Engineer within the Payments or Fintech sector.\nPedigree: A Computer Science degree from a Top 10 program (e.g., Stanford, Waterloo, CMU). Experience at a top-tier payments company like Stripe or a YC-backed startup is highly preferred.\nTechnical Mastery: Deep proficiency in Ruby on Rails, Next.js, TypeScript, and SQL.\nStartup Mindset: You are a \"builder\" who is excited to be hands-on. 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