{"id":1768584,"url":"https://alion.io/job/suddath-account-manager-brokerage","title":"Account Manager - Brokerage","company":{"id":2195475,"name":"Suddath","domain":"suddath.com","url":"https://alion.io/company/suddath","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":7,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":90000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1215},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-19T00:00:00Z","employer_posted_date":"2026-05-19","last_verified_at":"2026-10-22T00:41:10Z","board_verified":false,"closed_at":null,"days_open":158,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":158},"description":"Why Choose Suddath to “Move” your Career to the Next Level?\nAt Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.\nWhat We Offer!\nA competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching\nWeekly pay for hourly-paid employees. Biweekly pay for salaried employees.\nPaid Time Off (PTO) and paid company holidays\nA tuition reimbursement plan where employees are encouraged to continue their education and development\nFor more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. \nGeneral position summary:\nThe Account Manager serves as the primary liaison between the company and its clients, responsible for nurturing long-term relationships, ensuring customer satisfaction, and driving account growth. This role involves managing a portfolio of clients, coordinating cross-functional teams to deliver tailored solutions, and identifying opportunities to expand services. The ideal candidate is a strategic thinker with strong communication skills, a customer-first mindset, and the ability to thrive in a fast-paced, results-driven environment.\nEssential Duties & Responsibilities:\nCoordinates with shippers, consignees, vendors, agents, and other stakeholders to ensure efficient shipment management.\nNegotiate and establish pricing based on shipment volume, service lanes, and potential business opportunities with customers.\nEnsure compliance with all applicable laws, regulations, and industry standards.\nPartner with the sales team to develop procedures and identify opportunities to expand business.\nMonitor customer shipments and oversee performance and quality control.\nImplement cost control measures, maintain records of quoted rates, monitor profitability, resolve discrepancies, and ensure accurate billing and timely payments.\nManage all shipping modes, customer scorecards, and customer notifications.\nProactively develop and solicit new business via phone and email, generate price quotes, schedule shipments, enter orders, and negotiate carrier rates.\nQualifications:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nJob Skills Required:\nStrong verbal and written communication skills.\nProven ability to build and maintain effective working relationships.\nDemonstrated excellence in customer service and client support.\nSkilled in prioritizing, organizing, and managing multiple tasks while meeting deadlines.\nCapable of identifying complex problems, analyzing relevant information, and implementing effective solutions.\nDetail-oriented with a high degree of accuracy in task execution.\nProficient in gathering, interpreting, and utilizing data to support operational activities.\nEffective team player with the ability to collaborate across departments.\nExperienced in preparing clear and concise documentation, including reports, procedures, correspondence, and other written materials.\nEducation & Experience:\nHigh School diploma or equivalent degree required; Bachelor’s Degree preferred. 2-3 years of experience in transportation brokerage desired 1-2 years of experience in sales or account management is preferred but not required.\nPhysical/Environmental Demands:\nWork is primarily performed in a climate-controlled environment. Requires sitting, walking, and standing. Occasionally requires bending\nThe Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.\nThe Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.","description_format":"text","description_chars":4665,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T14:41:21Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":0.9,"p_active":0.177,"p_room":0.28,"age_days":158,"expected_fill_days":27,"reasons":["conf:53","win:tail","crowd:junior"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/suddath-account-manager-brokerage","json_url":"https://alion.io/job/suddath-account-manager-brokerage.json","meta":{"generated_at":"2026-10-24T23:13:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34133,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2195475},"rest":"https://alion.io/mcp/rest/get_company?id=2195475"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsuddath-account-manager-brokerage"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsuddath-account-manager-brokerage"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsuddath-account-manager-brokerage"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/suddath-account-manager-brokerage\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsuddath-account-manager-brokerage"}]}