{"id":3004646,"url":"https://alion.io/job/sugarshot-it-project-engineer-2","title":"IT Project Engineer","company":{"id":696132,"name":"SugarShot","domain":"sugarshot.io","url":"https://alion.io/company/sugarshot","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Los Angeles, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":129000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":316},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Power Automate","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-21T13:01:33Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-27T12:03:14Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"IT Project Engineer\nAbout SugarShot\nSugarShot is a managed services provider delivering IT, cybersecurity, cloud, and advisory services to growing businesses. We combine a proactive, security-first approach with responsive support and practical technology solutions that help our clients operate effectively and grow with confidence.\nOur teams collaborate across Engineering, Project Management, Service Delivery, and Client Success. We value clear communication, ownership, and continuous improvement. You’ll have the opportunity to solve varied technical challenges, contribute ideas, and help improve how we serve our clients.\nAbout the Role\nSugarShot is seeking a Project Engineer who can design, build, and implement technology solutions for our clients. This is a hands-on engineering role spanning Microsoft and Mac environments, infrastructure and endpoint projects, and practical uses of AI and automation. You will turn client needs into workable technical designs, deliver the solution, and make sure it can be supported after launch.\nThe right person combines strong systems engineering expertise with sound judgment and clear communication. You work independently, collaborate effectively with project managers, technical teams, and client stakeholders, and take ownership of delivering reliable, supportable outcomes.\nKey Responsibilities\nLead technical discovery, assess current environments, define requirements, and design solutions that fit client needs, security standards, and supportability.\nBuild and implement projects across Microsoft 365, Entra ID, Intune, Windows, Azure, macOS, Apple device management, and related identity, collaboration, and endpoint platforms.\nPartner with the project manager to develop technical estimates, identify dependencies and resource needs, and provide timely updates on progress, risks, and blockers. Flag changes that may affect scope, budget, or delivery dates before proceeding.\nExecute migrations, deployments, integrations, configuration changes, and modernization projects with clear plans, validation, rollback considerations, and client communication.\nFollow established change-management processes, coordinate maintenance windows and client approvals, and validate that delivered solutions meet agreed requirements before project closure.\nDesign and implement production-ready AI-assisted workflows and automations that solve specific business or service-delivery problems. Use scripting, APIs, and workflow tools to connect systems and data, automate repeatable processes, and apply appropriate access controls, human review, logging, testing, and data-handling safeguards.\nTroubleshoot complex issues across Microsoft and Mac environments and work with project managers, service delivery, security, and client stakeholders to resolve dependencies.\nProduce clear technical documentation, implementation records, training, and handoffs so delivered solutions are sustainable for the client and our support teams.\nMaintain accurate time entries and project records, and provide post-implementation stabilization support to resolve issues and complete the transition to service delivery.\nRecommend improvements based on project findings and help standardize reusable designs and automations across clients.\nParticipate in after-hours implementations, cutovers, and maintenance windows as project needs require. Occasional client-site visits and travel may also be required.\nRequirements\nMinimum three years of experience as a Project Engineer.\nExperience managing your technical work within a project, including planning tasks, estimating effort, tracking progress, meeting deadlines, and communicating dependencies, risks, and blockers to the project manager.\nExperience delivering client-facing IT projects in an MSP or other multi-client environment.\nStrong hands-on proficiency across Microsoft and Mac ecosystems, including Windows and macOS administration, Microsoft 365, Entra ID, Intune, identity and endpoint management, migrations, security controls, cloud or hybrid environments, and at least one Apple management platform such as Addigy or Jamf.\nHands-on experience building production automations and AI workflows using PowerShell, Python, APIs, Microsoft Power Automate, or comparable tools, with a practical understanding of testing, support, governance, and platform limitations.\nAbility to translate business needs into technical requirements, evaluate tradeoffs and implementation risks, and communicate clearly with technical and nontechnical stakeholders. Strong documentation and independent-work skills, with the ability to coordinate effectively across multiple time zones with project managers, technical and engineering teams, clients, and internal teams.\nHelpful Experience\nPSA/RMM platforms such as ConnectWise Manage, NinjaOne, or related MSP tooling.\nMicrosoft Copilot, Copilot Studio, Azure AI services, or comparable enterprise AI platforms.\nMicrosoft Graph, Apple Business Manager, Autopilot, and cross-platform endpoint deployment.\nSecurity, compliance, or governance requirements in regulated client environments.\nRelevant Microsoft or Apple certifications, or a portfolio of delivered engineering and automation work.\nWhat Success Looks Like\nYou deliver projects that meet the client’s goals, work reliably across their Microsoft and Mac environment, and transition cleanly into support. Your AI and automation work reduces manual effort or improves outcomes in measurable ways, with the safeguards and documentation needed to operate it confidently.","description_format":"text","description_chars":5550,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Compliance","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-21T13:17:54Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":38,"reasons":["conf:2","win:early"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/sugarshot-it-project-engineer-2","json_url":"https://alion.io/job/sugarshot-it-project-engineer-2.json","meta":{"generated_at":"2026-10-27T15:55:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5033,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":696132},"rest":"https://alion.io/mcp/rest/get_company?id=696132"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsugarshot-it-project-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsugarshot-it-project-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsugarshot-it-project-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sugarshot-it-project-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsugarshot-it-project-engineer-2"}]}