{"id":2721723,"url":"https://alion.io/job/sulzer-repair-coordinator","title":"Repair Coordinator","company":{"id":8183,"name":"Sulzer","domain":"sulzer.com","url":"https://alion.io/company/sulzer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":113,"ghost_share":0,"stale_share":0.938,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Fe, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":66000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2178},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-15T00:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-25T13:35:54Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.\nAbout the role\nSulzer's Los Angeles Service Center (LASC) is hiring a Repair Coordinator to own the execution of pump repair jobs from order entry through final delivery.\nThis is a central role that bridges Sales, the Shop, Engineering, Quality, and the customer - making sure scope, schedule, documentation, and communication stay aligned on every job in our backlog.\nYou will manage a portfolio of active repair orders for centrifugal pumps (BB1-BB5, OH, VS) serving power generation, refining, water, and industrial customers across the Western U.S. The role is high-visibility, fast-paced, and well-supported by experienced Sales Reps, Shop Leads, and Engineering.\nKey responsibilities\nOwn assigned repair jobs end-to-end: order entry, scope confirmation, inspection reporting, repair execution tracking, final documentation, and on-time delivery.\n\nBuild and issue technical proposals (inspection reports, repair quotes, supplementary scope) using the LASC standard template, in coordination with the assigned Sales Representative.\n\nCoordinate daily with Shop Leads and the Service Center Superintendent on job scheduling, resource allocation, parts availability, and execution priorities.\n\nManage customer communication on job status, inspection findings, photos, scope changes, and revised delivery dates; schedule and confirm customer Witness and Hold Points.\n\nMaintain accurate job data in SAP - order status, milestones, hours, materials, costs, and delivery dates - and support backlog reviews and forecasting.\n\nCompile and harmonize inspection documentation: BOMs, dimensional reports, photo packages, NDE results, and final repair reports for customer delivery.\n\nCoordinate with Engineering on technical clarifications, non-standard repairs, and engineered solutions.\n\nSupport Quality (ISO 9001) and EHS (ISO 14001 / 45001) procedures across the jobs you own; participate in nonconformity tracking and corrective actions when applicable.\n\nCoordinate logistics: inbound equipment receipt, parts procurement follow-up, and outbound shipping to the customer.\n\nRequired qualifications\nMinimum 3 years of experience in repair shop coordination, project coordination, customer service in industrial services, or a related operations role.\n\nStrong written and verbal communication skills in English; comfortable interfacing directly with industrial customers (procurement, reliability, and maintenance contacts).\n\nWorking knowledge of mechanical equipment - pumps, compressors, motors, or other rotating equipment.\n\nProficient in Microsoft Office (Excel, Word, Outlook); able to read and interpret mechanical drawings and BOMs.\n\nStrong organizational discipline: able to manage 15-30+ concurrent jobs at different stages without losing track of commitments.\n\nHigh school diploma or equivalent; technical or engineering education a strong plus.\n\nPreferred qualifications\nDirect experience with centrifugal pumps or rotating equipment repair.\n\nExperience using SAP (order management, project systems, or service modules).\n\nPrior experience in an ISO 9001-certified repair shop or service center.\n\nFamiliarity with API 610 / API 682 and customer specifications common in oil and gas, power, and water markets.\n\nReports to: Service Center Manager\nLocation: Santa Fe Springs, CA (on-site)\nWhat we offer you\nWhat We Offer You\n15 days of paid time off and 12 company-paid holidays\n401k plan with a 6% match\nComprehensive health plan including medical, dental, vision, Life, short-term & long-term disability\nHealth savings account matching\nMotivating wellness program\nEmployee Assistance Program\nPaid paternal leave\nGym reimbursement\nSulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.\nWe are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.","description_format":"text","description_chars":4153,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Maintenance, Repair & Operations (MRO)"],"lifecycle":[{"event":"open","at":"2026-10-16T15:04:02Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.623,"p_room":1,"age_days":11,"expected_fill_days":33,"reasons":["conf:16","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/sulzer-repair-coordinator","json_url":"https://alion.io/job/sulzer-repair-coordinator.json","meta":{"generated_at":"2026-10-26T08:53:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11831,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8183},"rest":"https://alion.io/mcp/rest/get_company?id=8183"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsulzer-repair-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsulzer-repair-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsulzer-repair-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sulzer-repair-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsulzer-repair-coordinator"}]}