{"id":2721721,"url":"https://alion.io/job/sulzer-sales-engineer-6","title":"Sales Engineer","company":{"id":8183,"name":"Sulzer","domain":"sulzer.com","url":"https://alion.io/company/sulzer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":110,"ghost_share":0,"stale_share":0.991,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chingola, Zambia"],"countries":["ZM"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":48000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4284},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-16T15:04:02Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-19T00:39:16Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.\nAbout the role\nJob SummaryThe Key Account Manager is responsible for managing and growing relationships with strategically important clients. This role involves developing account plans, identifying sales opportunities, and ensuring the delivery of high-quality service. The Key Account Manager acts as the main point of contact for key clients and works to ensure their satisfaction and loyalty.\nThis job profile is intended for experienced professionals who apply practical knowledge of a job area and work independently with general supervision.\nJOB TITLE: Sales Engineer - DRC Key Accounts\nREPORTING TO: Head of Sales - Central Africa/ Managing Director SPUZM\nGRADE: 4\nLOCATION: Lubumbashi, DRC (with frequent travel to Zambia)\nROLE PURPOSE:\nThe incumbent is responsible for driving new business growth for Sulzer's equipment and services across all industrial segments in the Democratic Republic of Congo (DRC), with a primary focus on the Metals and Mining sector. Additional segments include Chemical Processing, Power Generation, Water & Wastewater, and general industrial applications. This role is pivotal in establishing and expanding Sulzer Zambia's footprint in the DRC market. The Sales Engineer will spend 70% of their time engaging directly with customers and industrial sites in the DRC, and 30% at the Sulzer Zambia office for strategic alignment, reporting, and administrative coordination\nSPECIFIC RESPONSIBILITIES (NOT LIMITED TO):\n· Market Development & Customer Engagement:\nInvest >70% of the time in technical, commercial, and service visits at key account customer sites across the DRC, spanning Metals & Mining, Chemical Processing, and other industrial segments.\nCapture customer needs and generate requests for quotations from all assigned territories and customers in the DRC.\nIdentify and develop relationships with new potential clients across diverse industrial sectors while nurturing existing accounts to maximize business opportunities.\nPromote Sulzer's full product portfolio, including pumps, agitators, mixers, compressors, and separation technologies relevant to each industrial segment.\n\n Sales Process & Administration:\nRead, learn, and fully understand the basic SULZER Sales processes and rules (customer's specifications, product portfolio, TOA, 10 GR, COSP, PA, STARS, Salesforce, pricing, etc.).\nPrepare and follow up on quotations, ensuring they are technically and commercially aligned with both customer requirements and Sulzer's objectives.\n\n Collaboration & Communication:\nMaintain a high level of collaboration and communication with local and regional colleagues in Zambia and the wider Sulzer network, from whom support will be received for administrative functions (tendering, quotations follow-up, order handling, shipping, invoicing, and cash collection).\nAct as the primary bridge between the DRC market and the Sulzer Zambia office, ensuring seamless information flow and operational alignment.\n\n Reporting & Data Management:\nReport and communicate customer information, market trends, and competitor activities to management.\nEnter and maintain accurate database records in Salesforce (customer profiles, visit reports, opportunities) and prepare and maintain status reports.\nAssist Management with reporting (budget, rolling forecast, MBR, and the like) when requested.\n\nKEY PERFORMANCE AREAS (KPIs):\nAchieve sales targets in accordance with the agreed budget for the DRC territory across all assigned industrial segments.\nEffective management of key customer relationships, measured by dedicated customer visit frequency and customer satisfaction.\nEffective communication and participation with other business streams and the Zambia-based support team.\nCorrect and disciplined use of CRM Tools (Salesforce) and CPQ tools (STARS, ABSEL etc.).\n\nSKILLS AND ATTRIBUTES REQUIRED:\nSkills (must be able to):\nApply sound sales, marketing, and territory management skills across multiple industrial segments.\nDemonstrate working knowledge and application of tendering procedures.\nPossess product and product application knowledge, specifically related to pumps, rotating equipment, and industrial process solutions.\nMaintain strong segment awareness of the Metals & Mining, Chemical Processing, and general industrial sectors.\nExhibit excellent negotiating, influencing, and persuasion skills.\nAttributes (be able to):\nDeadline and target driven.\nStrong communication and interpersonal skills, with the ability to engage across all levels.\nSelf-motivated and capable of working independently with minimal supervision.\nCulturally adaptable and able to work effectively across diverse environments.\nEXPERIENCE REQUIRED:\nDegree or Diploma in Mechanical, Chemical, or Electrical Engineering.\n3 - 5 years of sales, tendering, and marketing experience in a technical environment, serving industrial sectors such as Mining, Chemical Processing, Oil & Gas, or Power Generation.\nProven Sales experience in the DRC industrial market will be a huge advantage.\nSound knowledge of industrial process equipment, with experience in slurry applications and chemical process pumps being highly desirable.\nKnowledge of ERP Tools such as SAP, etc., will be key.\nComputer literate (Word, PowerPoint, Excel, CRM Systems).\nWORK ENVIRONMENT:\nWork will be split between the office in Zambia (30%) for meetings, alignment, and administration, and on-site at customer plants/offices in the DRC (70%).\nInteraction is with all levels within the company (from end-users, Engineers, to senior management) and external customers across various industrial sectors.\nQUALIFICATIONS AND SPECIAL REQUIREMENTS:\nNationality: Must be a Congolese national.\n Languages: Fluency in French and English is mandatory. Fluency in prominent local languages of the DRC, such as Kiswahili, is a significant advantage.\nTechnical qualification, preferably in Mechanical, Electrical, Civil, or Chemical Engineering (National Diploma or higher).\nGrade 12 Certificate or Equivalent.\nUnendorsed - Valid driver's Licence.\nA commercial qualification will be a benefit.\nPOLICIES AND PROCEDURES: The incumbent must conform to the company's Disciplinary Code of Conduct, 5'S, Health and Safety, and all other relevant Policies and Procedures.\nWhat we offer you\nSulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.\nWe are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.","description_format":"text","description_chars":6775,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Swahili","level":"All levels","optional":true},{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Zambia","iso":"ZM","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Maintenance, Repair & Operations (MRO)"],"lifecycle":[{"event":"open","at":"2026-10-16T15:04:02Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":2,"expected_fill_days":32,"reasons":["conf:5","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/sulzer-sales-engineer-6","json_url":"https://alion.io/job/sulzer-sales-engineer-6.json","meta":{"generated_at":"2026-10-19T16:18:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12212,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8183},"rest":"https://alion.io/mcp/rest/get_company?id=8183"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsulzer-sales-engineer-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsulzer-sales-engineer-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsulzer-sales-engineer-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sulzer-sales-engineer-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsulzer-sales-engineer-6"}]}