{"id":1474212,"url":"https://alion.io/job/sulzer-superintendent","title":"Superintendent","company":{"id":8183,"name":"Sulzer","domain":"sulzer.com","url":"https://alion.io/company/sulzer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":108,"ghost_share":0,"stale_share":0.981,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-14T06:34:16Z"}},"role":"HR","role_family":"HR","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasadena, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":95000,"max_usd":200000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":197},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-29T18:09:51Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-14T17:10:43Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.\nAbout the role\nJob SummaryThe Operations / Manufacturing / Production Supervisor is responsible for overseeing daily production or service center activities, ensuring that processes run smoothly, efficiently, and safely. This role supervises professional-level staff and ensures adherence to quality standards and production or service schedules.\nThis job profile is intended for People Managers of 4+ professional-level roles.\nSuperintendent\nReports To: Service Center Manager (SCM)\nPosition Summary\nThe Superintendent is responsible for the overall planning, scheduling, coordination, technical execution, and operational performance of the Service Center. This role serves as the primary leader responsible for managing the complete workflow from project intake through shipment, ensuring customer commitments are achieved safely, efficiently, on schedule, and in accordance with quality standards.\nThe Superintendent functions as the senior operational leader of the Service Center, with responsibility for production planning, shop execution, workforce management, engineering support, resource allocation, and delivery performance. Working closely with the Operations Coordinator, Administration & Compliance Manager, Sales, Customers, and the Service Center Manager, the Superintendent ensures all departments operate in alignment with business objectives and customer expectations.\nThe Superintendent directly oversees Operations Leaders and the Lead Engineer and is accountable for the successful execution of all repair, manufacturing, engineering, and service activities.\nKey Responsibilities\nProduction Planning & Scheduling\nDevelop, maintain, and manage the master production schedule for all active projects and customer orders.\nEstablish production priorities based on customer commitments, shop capacity, technical requirements, and business objectives.\nCoordinate workflow across Mechanical, Winding, Machine Shop, Engineering, and Shipping & Receiving functions.\nManage backlog, resource planning, and capacity utilization.\nMonitor schedule adherence and take corrective actions to maintain delivery commitments.\nCommunicate production priorities and schedule updates to leadership and support functions.\nOperations Leadership\nDirect and coordinate all operational activities within the Service Center.\nLead Operations Leaders in executing production schedules and departmental objectives.\nEnsure effective utilization of labor, equipment, facilities, and materials.\nMonitor daily performance and resolve operational bottlenecks.\nDrive accountability, productivity, and operational excellence throughout the organization.\nEngineering Leadership\nProvide direction and oversight to the Lead Engineer and engineering team.\nEnsure technical support is aligned with production priorities and customer requirements.\nReview resource needs and engineering workloads.\nSupport technical problem-solving, repair strategies, design reviews, and process improvements.\nEnsure engineering deliverables support efficient execution of shop operations.\nProject & Customer Management\nMonitor project progress from order entry through shipment.\nTrack milestones, critical path activities, and delivery schedules.\nCoordinate with Project Coordinators to ensure accurate planning and execution.\nProvide project status updates to customers, sales personnel, and leadership.\nParticipate in customer meetings, project reviews, and operational planning sessions.\nEnsure customer expectations and delivery commitments are achieved.\nWorkforce Leadership\nLead, coach, and develop Operations Leaders and the Lead Engineer.\nSupport workforce planning, training, succession planning, and performance management.\nFoster a culture of accountability, teamwork, professionalism, and continuous improvement.\nPromote collaboration across operational and technical departments.\nSafety Leadership\nChampion a strong safety culture throughout the Service Center.\nEnsure compliance with all safety policies, procedures, and regulatory requirements.\nParticipate in incident investigations and corrective action implementation.\nPromote hazard identification and proactive risk management.\nQuality & Continuous Improvement\nEnsure all work meets customer specifications and company quality standards.\nPartner with Quality personnel to address non-conformances and corrective actions.\nDrive continuous improvement initiatives to improve safety, quality, productivity, and delivery performance.\nPromote standardized work processes and operational discipline.\nOperational Performance Management\nMonitor and improve key performance indicators including:\nOn-Time Delivery (OTD)\nSchedule Adherence\nSafety Performance\nProductivity\nLabor Utilization\nThroughput\nBacklog Management\nQuality Performance\nRework Reduction\nResource Utilization\nEngineering Responsiveness\nDevelop and communicate performance reports to Service Center leadership.\nIdentify operational risks and implement mitigation strategies.\nQualifications\nEducation\nBachelor's degree in Engineering, Operations Management, Manufacturing, Business Management, or related field preferred.\nEquivalent industry experience may be considered in lieu of formal education.\nExperience\n10+ years of experience in industrial manufacturing, rotating equipment repair, electrical apparatus service, or related operations.\n5+ years of leadership experience managing multi-functional operations.\nExperience in production planning, workforce management, project execution, and engineering coordination.\nStrong background in safety, quality, and customer-focused operations.\nSkills\nStrong operational and technical leadership.\nAdvanced planning and scheduling capabilities.\nExcellent communication and customer relationship management skills.\nStrong organizational and problem-solving abilities.\nAbility to lead cross-functional teams and manage competing priorities.\nProficiency with ERP systems, project management tools, and Microsoft Office applications.\nWhat we offer you\n15 days of paid time off and 12 company-paid holidays\n401k plan with a 6% match\nComprehensive health plan including medical, dental, vision, Life, short-term & long-term disability\nMotivating wellness program\nEmployee Assistance Program\nPaid paternal leave\nGym re-imbursement\nSulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.\nWe are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.","description_format":"text","description_chars":6782,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing"],"lifecycle":[{"event":"open","at":"2026-09-29T18:09:51Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.605,"p_room":0.9,"age_days":14,"expected_fill_days":29,"reasons":["conf:8","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/sulzer-superintendent","json_url":"https://alion.io/job/sulzer-superintendent.json","meta":{"generated_at":"2026-10-14T20:55:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27940,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8183},"rest":"https://alion.io/mcp/rest/get_company?id=8183"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsulzer-superintendent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsulzer-superintendent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsulzer-superintendent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sulzer-superintendent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsulzer-superintendent"}]}