{"id":2501412,"url":"https://alion.io/job/sumitomo-electric-customer-service-planner-iii","title":"Customer Service Planner III","company":{"id":96813,"name":"Sumitomo Electric Industries","domain":"sumitomoelectric.com","url":"https://alion.io/company/sumitomo-electric","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0.2,"time_to_fill_p50_days":13,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Scottsville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":82000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4938},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-14T05:58:44Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-04T20:25:00Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Description\nPosition at Sumitomo Electric Wiring Systems, Inc.\nBASIC POSITION DUTIES:\nPlanner III/Sr is responsible for production planning for assigned products, creating and maintaining production schedules, creating and managing shop orders, and working with Mfg for best efficiency. Working with customer service in assigned sections and product lines. Persons in this position will execute these functions daily to meet on time delivery targets, production targets, and profit targets as directed by management.\nReceive and confirm customer orders / Review for forecast accuracy /Negotiate alternate ship dates and quantities when required / Enter manual orders as needed.\nManage and maintain customer set up information in MRP system and shared documents for assigned areas.\nMonitor Back Order Report, review stock levels and next PR run, coordinate schedule changes with Planners if required, work to reduce backorders and expedite costs.\nNegotiate and resolve disputes with customers on ship timing and freight methods/expense; collaborate with SVW and Third Party WH.\nAssess stock levels and expedite orders with added fees for special ship requests.Coordinate shipments with sister plants, inspection locations to the SVW.\nCoordinate Replacement Parts/QA Recall with Customer & Internal QA/Shipping.\nCoordinate Trial & Sample orders and deliveries with Engineering and Quality groups.\nFollow up on PPAP approvals with Customers and internal QA group to ship parts expeditiously; collaborate with SQA on quality issues to release parts for shipping.\nWork with Sales Groups and Customers daily to meet all SEWS and Customers delivery goals and targets.\nCrosstrain in other Production Control Associates areas in Planning and Customer Service to support during peak periods and absences.\nSet up Customer/SEWS Cross Reference Product List.Work with other members of Production Control, Manufacturing, Business Planning, Quality, Engineering, Maintenance, and Shipping Departments daily to meet all goals and targets for SEWS groups.\nOther duties and assignments as requested by Management.\nPOSITION REQUIREMENTS:\nEducation: BS in related field\nExperience: 5-7 years progressive material or production control planning responsibility\nExperience with MRP system and inventory control\nProficient in Microsoft office programs - Outlook, Excel, Word","description_format":"text","description_chars":2350,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Optical Communications","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-10-14T05:58:44Z"}],"visa":[],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.767,"p_room":0.45,"age_days":21,"expected_fill_days":13,"reasons":["conf:0","velocity","win:tail","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/sumitomo-electric-customer-service-planner-iii","json_url":"https://alion.io/job/sumitomo-electric-customer-service-planner-iii.json","meta":{"generated_at":"2026-11-04T21:31:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33427,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":96813},"rest":"https://alion.io/mcp/rest/get_company?id=96813"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsumitomo-electric-customer-service-planner-iii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsumitomo-electric-customer-service-planner-iii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsumitomo-electric-customer-service-planner-iii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sumitomo-electric-customer-service-planner-iii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsumitomo-electric-customer-service-planner-iii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2501412}},{"tool":"search_jobs","arguments":{"company":"sumitomoelectric.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2501412},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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