{"id":1745824,"url":"https://alion.io/job/summit-bhc-intake-coordinator","title":"Intake Coordinator","company":{"id":4902,"name":"Summit BHC","domain":"summitbhc.com","url":"https://alion.io/company/summitbhc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":9,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-04T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":66000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1575},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-05T01:31:07Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Intake Coordinator | Wooded Glen Recovery Center | Henryville, IndianaAbout the Job:\nPURPOSE STATEMENT:The Intake Coordinator is responsible for establishing and maintaining a first- impressions environment at the facility front desk. Duties include phone triage, addressing requests for services and performing client call backs and documents all call activities. Answers inquiry calls about facility services and availability, performs pre-registration, verifies insurance eligibility, and coordinates with the insurance company. Facilitates assessment and/or intake to facility services when appropriate. Provides administrative support to the department of admissions, ensuring the quality of service to clients and their families.\nRoles and Responsibilities:\nESSENTIAL FUNCTIONS:\nConducts pre-admission assessments. \nInterviews client, family members and/or collateral sources to assure intake criteria are met. Reviews prospective admissions against approved admission criteria, policies, and procedures.\nGenerates, guides, and leads independent discussions with referral sources for client support, conflict resolution and business development with other treatment and healthcare professionals, \nResponds and reacts to the needs of referred clients. \nAssesses family needs for mediation, sober escort and intervention and determines which professional resources are most appropriate to contact based on information gathered. \nDecides which Interventionist and facility to recommend, the dates, and the travel. \nWorks closely with other department as well as external parties to ensure the timely admission of clients.\nDocuments daily all activities, contacts, appointments, and events in the designated Customer Relationship Management system. Maintains all the documentation involved with the admissions process.\nUtilizes resources to ensure insurance verifications of benefits for all clients on all private insurance admissions.\nScreens calls from referrals and sets up transportation for admission.\nMaintains a waiting list for admissions and stays in contact with potential candidates to facilitate admissions.\nEDUCATION/EXPERIENCE/SKILL REQUIREMENTS:\nHigh School Diploma or equivalent required. Bachelor’s Degree in social work, psychology, counseling, or other related field of study preferred.\nOne or more years' experience in healthcare admissions preferred. Preferably in the mental health or substance use disorder field.\nExperience in client assessment, referral, treatment planning and communication with external review organizations or comparable entities.\nKnowledge of community resources.\nOutstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.\nLICENSES/DESIGNATIONS/CERTIFICATIONS:\nCPR certification and de-escalation training required (training available upon hire and offered by facility).\nFirst aid may be required based on state or facility requirements.\nSUPERVISORY REQUIREMENTS:\nThis position is an Individual Contributor.\nWhy Wooded Glen Recovery Center?Wooded Glen Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Wooded Glen Recovery Center is an EOE.Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.","description_format":"text","description_chars":3589,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychiatric Care","Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-10-03T05:48:54Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":17,"reasons":["conf:1","win:early","comp:junior,brand"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/summit-bhc-intake-coordinator","json_url":"https://alion.io/job/summit-bhc-intake-coordinator.json","meta":{"generated_at":"2026-10-05T03:06:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4234,"day_limit":5000,"remaining_today":766,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}