{"id":2965847,"url":"https://alion.io/job/summit-enterprise-account-manager-2","title":"Enterprise Account Manager","company":{"id":1972345,"name":"Summit","domain":"summithq.com","url":"https://alion.io/company/summithq","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":85000,"max":105000,"currency":"USD","period":"year","gross":null,"usd_annual":105000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T15:33:13Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-27T22:30:59Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"At Summit, we build and operate the infrastructure behind some of the most critical applications in regulated industries. The work is complex, expectations are high, and the environments we support require precision and thoughtful execution.\nWe specialize in enterprise-class Application Hosting, Managed Services, and Cloud Solutions, with deep expertise in compliance, security, and performance. Our focus is simple: make the complex manageable and deliver technology that works - reliably, securely, and at scale.\nAs anEnterprise Account Manager, you will own and grow a portfolio of existing customers (250-300 accounts),focusing on retention, expansion, and long-term account development. This role is centered on building strong relationships, identifying growth opportunities, and ensuring customers realize ongoing value from Summit’s solutions.\nThis is a role for individuals who are energized by account ownership and long-term growth, where maintaining and expanding recurring revenue directly impacts both customer success and earning potential.\nYou’ll partner closely with customers to understand their evolving needs, identify opportunities for expansion, and guide them through solution enhancements over time. Success in this role comes from proactive engagement, strong account planning, and the ability to balance retention with growth.\nLocation:Western U.S. The role is best served close to Summit’s data center markets - Seattle, the Bay Area, Phoenix, Denver, and Dallas- where you’ll be near the infrastructure and the accounts you’re supporting.\nWhat You’ll Do:\nManage and grow a portfolio of enterprise accounts across infrastructure, cloud, and managed services\nMaintain regular, proactive engagement with customers to understand evolving needs and identify growth opportunities \nIdentify and drive upsell, cross-sell, and service expansion opportunities within existing accounts\nOwn renewal strategy and execution, ensuring retention and long-term account stability\nPartner with internal teams to align solutions with customer needs and priorities\nMonitor account health, usage trends, and risk signals to proactively address churn and contraction \nMaintain accurate forecasting and pipeline visibility for expansion opportunities\nWhat You’ll Deliver:\nStrong net revenue retention and growth across your portfolio \nExpansion of recurring revenue through upgrades, add-ons, and new services \nHigh customer satisfaction and long-term account stability \nClear account plans with visibility into risks, opportunities, and next steps \nConsistent achievement of retention and growth targets\nYou’ll Thrive in This Role If You:\nAre comfortable owning long-term customer relationships and revenue outcomes \nAre motivated by performance tied to both retention and expansion of revenue \nTake a proactive, structured approach to account planning and growth \nCan identify expansion opportunities and confidently position additional solutions \nBalance strong relationship management with a focus on revenue outcomes \nStay organized and disciplined across multiple accounts and priorities\nBonus Points:\nExperience in account management within infrastructure, cloud, or managed services\nStrong understanding of recurring revenue models\nExperience driving expansion within existing customer bases\nAbility to navigate technical conversations and solution positioning\nHow We Work at Summit\nHow you approach the work matters just as much as what you do. At Summit, our core values show up in how we make decisions, work together, and support our customers.\nWe build the infrastructure that keeps businesses running. We need people who take that seriously, and have fun doing it.\nOur Core Values:\nEmpower our people\nConstant elevation\nCustomer first\nFocus on outcomes\nEmbrace curiosity\nBenefits\nSummit offers a total rewards package designed to support you at work, at home, and everywhere in between. Here’s a snapshot of what that looks like:\nFlexible Time Off (yes, really)- take what you need, we trust you to manage it\nMedical, Dental & Vision- comprehensive coverage with HSA/HRA options\n401(k) with 4% match- we invest alongside you\nParental Leave- paid time for the moments that matter most\nLife & Disability Insurance- built-in peace of mind\nWellness Support- resources for your mental and physical health\nFree Colocation & Cloud Access- build and experiment in real environments\nWork From Anywhere- remote-friendly by design\nA low-ego, get-it-done culture- come as you are, do great work\nCompensation\nThis role is designed for individuals who are motivated by both retaining and growing revenue within an existing customer base. Compensation includes a performance-based component tied to net revenue retention and account growth, rewarding both stability and expansion.\nWith clear targets and accelerator opportunities tied to performance, strong account management and expansion efforts directly translate into increased earnings.\nEarn a base salary of $85,000 - $105,000 annually. Combined with the commission plan, you have the opportunity to double your base salary through strong performance. We aim to make offers that feel fair, forward-looking, and reflective of what you bring to the table, and where you want to grow.\nInternal candidates may see variations based on current role, compensation, and progression at Summit. Same thoughtful approach, just with additional context.\nSummit is committed to a diverse and inclusive workplace. Summit is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. \nAs part of this commitment, Summit will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email .","description_format":"text","description_chars":6039,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible time off","Growth opportunities","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Internet Services","Cloud Platforms (IaaS & PaaS)","Web Hosting & VPS"],"lifecycle":[{"event":"open","at":"2026-10-21T00:03:57Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":27,"reasons":["conf:1","win:early"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":105000,"is_top_pay":false},"html_url":"https://alion.io/job/summit-enterprise-account-manager-2","json_url":"https://alion.io/job/summit-enterprise-account-manager-2.json","meta":{"generated_at":"2026-10-28T01:16:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1575,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1972345},"rest":"https://alion.io/mcp/rest/get_company?id=1972345"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsummit-enterprise-account-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsummit-enterprise-account-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsummit-enterprise-account-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/summit-enterprise-account-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsummit-enterprise-account-manager-2"}]}