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As we expand, were seeking talented individuals to join ourCustomer Service team based in Damansara City Mall.\nJob Description\nRespond to customer inquiries promptly via calls, emails, and other contact channels.\nAssist customers with automotive-related queries and service requests.\nProvide accurate information and resolve complaints to ensure high customer satisfaction.\nRecord and submit customer cases in the internal system according to SOP.\nCollaborate with team members to meet project KPIs and quality standards.\nJob Requirements\nDiploma or higher qualification.\nStrong communication skills in English and Malay (written, verbal, listening).\nPrevious customer service/BPO experience preferred, automotive industry knowledge is an advantage.\nCustomer-oriented mindset, pleasant interpersonal skills, and willingness to learn.\nProficient in office software and computer operations.\nAble to work in a fast-paced environment and under pressure.\nJob Type & Schedule\nFull-time, 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