{"id":3513514,"url":"https://alion.io/job/summit-next-sales-development-representative-mandarin-support","title":"Sales Development Representative - Mandarin Support","company":{"id":4489191,"name":"SummitNext","domain":"summitnext.com","url":"https://alion.io/company/summit-next","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Selangor, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":16000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":61},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T09:11:31Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-13T21:01:46Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.\nAs we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Sales Development Representatives (Work from Home) to provide unrivalled support to our Singapore-based customers.\n\nJob Description\nConduct outbound telemarketing calls to potential and existing customers in Singapore using the provided customer database and leads.\nEngage customers professionally, understand their needs, and identify potential sales opportunities.\nPresent, promote, and explain products and services using persuasive and consultative communication skills.\nQualify leads and successfully set appointments for the sales team based on defined criteria.\nFollow up consistently with leads generated through marketing campaigns, databases, and other sources.\nAchieve and exceed weekly and monthly calling, qualified lead, appointment-setting, and sales targets.\nMaintain accurate records of customer interactions, lead status, call outcomes, and appointments in the CRM system.\nBuild and maintain strong, long-lasting customer relationships.\nHandle customer objections, rejection, and enquiries professionally.\nCollaborate closely with the sales team to ensure qualified appointments and leads are properly handed over.\nIdentify opportunities for upselling and cross-selling products and services.\nEnsure all customer interactions are conducted professionally and in accordance with company and client requirements.\n\nJob Requirements\nMinimum 1 year of proven experience in telemarketing, telesales, business development, inside sales, or a similar customer-facing sales role.\nStrong outbound telemarketing experience is required, particularly experience in calling customers and setting appointments.\nProven track record of successfully generating qualified leads and securing sales appointments over the phone.\nExperience handling Singapore customers will be a strong advantage.\nCandidates with experience in BPO, call centre, telesales, telemarketing, inside sales, or business development are highly preferred.\nExperience in lending, loans, SME loans, financial products, or financial services will be an added advantage.\nMandarin-speaking ability is required to support Mandarin-speaking customers.\nExcellent verbal communication and interpersonal skills.\nConfident in handling objections, rejection, and difficult customer conversations.\nPersuasive, persistent, and results-oriented with a positive attitude and strong resilience.\nPatient and comfortable making a high volume of outbound calls.\nStrong follow-up and appointment-setting skills.\nGood time management and organizational skills.\nWorking knowledge of CRM systems and relevant computer applications.\nMinimum SPM qualification or equivalent.\n\nSalary\nBasic Salary: RM4,000 - 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