{"id":2917307,"url":"https://alion.io/job/summit-systems-it-systems-and-automation-specialistmanager","title":"IT Systems and Automation Specialist/Manager","company":{"id":4452387,"name":"Summit Systems","domain":"summitsystems.co.uk","url":"https://alion.io/company/summit-systems-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tamworth, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40000,"max":50000,"currency":"GBP","period":"year","gross":null,"usd_annual":66538},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"OneDrive","optional":false},{"name":"Power Automate","optional":false},{"name":"SharePoint","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-10-20T10:45:42Z","employer_posted_date":null,"last_verified_at":"2026-10-20T10:45:42Z","board_verified":false,"closed_at":null,"days_open":12,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":12},"description":"We are hiring for an IT Systems and Automation Specialist/Manager to take over from our IT Manager and take hands-on responsibility for the effective operation, support and improvement of Summit’s IT environment and business systems. You will keep colleagues productive, maintain secure and reliable services, and use automation and AI to improve how work is completed across the business. Reporting to the Operations Director, this role has no direct reports.\nSupport Summit’s planned transition towards Dynamics 365 across its business functions. Work with departmental owners and implementation partners to translate requirements into solutions, support migration and adoption, and maintain continuity throughout the transition.\nBusiness wide IT support and operational ownershipSupport office, field and operational teams with business applications, computers, mobile devices, email, printers, telephony, remote access and connectivity. Take requests from logging through troubleshooting to resolution, communicating progress and coordinating specialist assistance.\nAdminister Microsoft 365 and its associated identity, access and collaboration services, including SharePoint and OneDrive, within agreed permissions and policies.\nMaintain an inventory of devices, software, licences, suppliers and renewals. Coordinate onboarding, role changes and leavers, with appropriate access approvals.\nMaintain oversight of networks, internet services, Wi-Fi, servers or cloud services and other infrastructure in use. Coordinate monitoring, maintenance and upgrades with suppliers as appropriate.\nMaintain updates, endpoint protection, backup checks and tested recovery arrangements. Support incident response and business continuity, escalating security risks promptly.\nSupport departments with application configuration, data issues and reporting. Investigate recurring incidents, maintain support records and provide practical training.\nTrack supplier performance and licence renewals, obtain quotations and recommend improvements within agreed budgets and purchasing approvals.\nCollaboration and documentationAgree priorities, acceptance criteria and delivery plans with departmental owners. Explain options, costs and constraints clearly.\nCreate user guides, train colleagues and maintain system diagrams, configuration records and support procedures.\nKeep credentials in approved company-controlled arrangements and recovery information accessible to authorised colleagues.\nKeep current with Microsoft, automation and AI developments. Recommend useful improvements and follow approved arrangements for handling business information.\nDynamics 365 across the businessSupport and develop Dynamics 365, including Business Central and future applications, understanding how departmental processes and information connect.\nWork with Sales, Customer Services, Engineering, Procurement, Warehouse and Finance to document requirements, identify gaps and shape a coordinated rollout plan.\nAssess applications with the implementation partner; the business will agree the final scope.\nAdminister users, roles and permissions with the relevant business owner. Work with Finance on finance-related requirements and obtain its approval for changes affecting financial processes.\nUnderstand and document how Business Central connects with HubSpot, Solarvista, SharePoint and other systems. Work with suppliers to make data transfers reliable and reduce duplicate entry.\nCoordinate migration preparation, data mapping, cleansing, trial imports and validation. Support user acceptance testing, training, cutover planning and post-launch support with business owners and suppliers.\nCoordinate changes, updates and partner-delivered extensions. Test in an appropriate non-production environment, obtain business acceptance and plan releases and recovery before live changes.\nAutomation and practical use of AITranslate process requirements into maintainable solutions using suitable configuration, Power Automate, Logic Apps, approved connectors or APIs. Assess licensing, security and support implications before implementation.\nIdentify and trial useful AI applications, such as document retrieval, enquiry classification, drafting and extraction of information. Validate outputs and retain appropriate human approval for consequential actions.\nBuild monitoring, exception handling and clear ownership into automated workflows. Investigate failed actions and confirm that the intended business outcome has been achieved.\nEssential experience and skills• Substantial hands-on Dynamics 365 experience in administration, configuration, support or implementation. Able to explain the applications worked with and how they supported connected business functions, rather than experience solely as an end user.\n• Broad IT support: Microsoft 365, identity, permissions, devices, connectivity, infrastructure, security and recovery.\n• Implementations, upgrades, integrations or migrations: requirements, testing, documentation, adoption and ongoing support.\n• Business automation, ideally Power Automate/Logic Apps: connectors, APIs, data mapping and failure handling.\n• Practical AI use: demonstrate a use case, output checks, data protection, access controls and human oversight.\n• Systematic troubleshooting, prioritisation and clear user/supplier communication. \nDesirable experienceBusiness Central, Sales, Customer/Field Service, Dataverse, Power BI, HubSpot/Solarvista, ERP/CRM integrations, engineering/distribution, Microsoft qualifications.\nAuthority and specialist supportNo direct reports. Coordinate suppliers within budgets/change controls; owners retain business/process/data decisions. Escalate specialist work.\nPriorities/SuccessMap systems/access; secure continuity; review issues/integrations; plan Dynamics transition. Reliable support, tested changes, training/adoption and less manual work.","description_format":"text","description_chars":5886,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-20T10:50:15Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-31T06:23:40+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.823,"p_room":0.9,"age_days":11,"expected_fill_days":24,"reasons":["seen:11","win:mid"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":66538,"is_top_pay":false},"html_url":"https://alion.io/job/summit-systems-it-systems-and-automation-specialistmanager","json_url":"https://alion.io/job/summit-systems-it-systems-and-automation-specialistmanager.json","meta":{"generated_at":"2026-11-02T05:34:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8077,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4452387},"rest":"https://alion.io/mcp/rest/get_company?id=4452387"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsummit-systems-it-systems-and-automation-specialistmanager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsummit-systems-it-systems-and-automation-specialistmanager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsummit-systems-it-systems-and-automation-specialistmanager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/summit-systems-it-systems-and-automation-specialistmanager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsummit-systems-it-systems-and-automation-specialistmanager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2917307}},{"tool":"search_jobs","arguments":{"company":"summitsystems.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2917307},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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