{"id":1973479,"url":"https://alion.io/job/summit-technical-account-manager","title":"Technical Account Manager","company":{"id":1972345,"name":"Summit","domain":"summithq.com","url":"https://alion.io/company/summithq","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":115000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true},{"name":"ITIL","optional":true},{"name":"Power BI","optional":true},{"name":"VMWare","optional":true}],"status":"live","first_seen_at":"2026-10-05T16:49:15Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-15T07:26:47Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"At Summit, we build and operate the infrastructure behind some of the most critical applications in regulated industries. The work is complex, expectations are high, and the environments we support require precision and thoughtful execution.\nWe specialize in enterprise-class Application Hosting, Managed Services, and Cloud Solutions, with deep expertise in compliance, security, and performance. Our focus is simple: make the complex manageable and deliver technology that works - reliably, securely, and at scale.\nComplex technology environments need someone who can see the whole picture: how the infrastructure works, where the risks are, and what the business will need next.\nAs a Technical Account Manager (TAM), you’ll be a key technical relationship partner for enterprise clients with complex infrastructure environments. You’ll develop a deep understanding of their business and technical goals, helping them maximize value from our platform while partnering with internal teams to mitigate risks, plan for future needs, and drive long-term success.\nYou’ll own the ongoing technical relationship for your assigned clients, working across client stakeholders and Summit teams to connect strategy with execution. This role calls for deep infrastructure knowledge, sound judgment, and the ability to bring the right people together when the work gets complicated.\n\nWhat You’ll Do:\nOwn the technical relationship across a portfolio of complex enterprise clients, serving as a trusted advisor to technical leaders and executive stakeholders.\nDevelop deep knowledge of each client’s business, infrastructure, architecture, stakeholders, priorities, technical dependencies, and use of Summit services.\nBuild relationships across client teams and identify opportunities to strengthen those connections over time.\nLead proactive conversations about technical governance, operational health, capacity, resilience, scalability, technical debt, and infrastructure lifecycle needs.\nIdentify risks and dependencies early, working with clients and Summit teams to develop plans before they become larger issues.\nProvide strategic technical recommendations and roadmaps aligned with each client’s business objectives and technology strategy.\nBring technical insight and account context to QBRs, architecture discussions, business reviews, and strategic planning conversations.\nPartner with account teams on customer health, renewal readiness, and expansion opportunities grounded in client needs.\nGuide clients through major transitions, including onboarding, steady-state support, expansions, upgrades, and migrations.\nMaintain technical and relationship oversight during delivery to keep requirements, commitments, communication, and handoffs aligned.\nLead structured remediation efforts for technically complex accounts that need elevated attention.\nCoordinate across Support, Engineering, Delivery, PMO, Operations, Sales, and other Summit teams to keep technical priorities visible and actions moving.\nStay current on emerging technologies and infrastructure practices, translating relevant developments into useful guidance for clients.\nWhat You’ll Deliver:\nTrusted relationships with senior technical and executive stakeholders.\nA clear, current understanding of complex client environments and how Summit services support them.\nTechnical recommendations and roadmaps that strengthen resilience, scalability, and long-term infrastructure health.\nEarly visibility into technical risks, with clear plans and ownership for addressing them.\nValuable QBRs, architecture discussions, and strategic planning conversations.\nSmooth transitions across sales, onboarding, delivery, projects, and ongoing support.\nStrong technical input into renewal planning and qualified expansion opportunities.\nCoordinated remediation efforts with clear client communication and internal accountability.\nYou’ll Thrive in This Role If You:\nBring deep experience in infrastructure design, implementation, architecture, operations, or technical advisory work.\nHave worked with complex enterprise environments and understand how infrastructure decisions affect critical business operations.\nCan connect a client’s business objectives to practical technical recommendations and longer-term plans.\nBuild credibility with engineers, technical leaders, and executives.\nTranslate complex technical topics into clear conversations and actionable decisions.\nCan guide work across multiple teams and drive accountability without direct authority.\nSpot risks, ask good questions, and follow through when the path forward is complicated.\nStay curious about emerging technologies while keeping your recommendations grounded in what the client needs.\nBonus Points:\nExperience in Technical Account Management, technical consulting, or another customer-facing advisory role.\nExperience in managed services, cloud infrastructure, hosting, MSP, or data center environments.\nBroad knowledge of public and private cloud, virtualization, compute, networking, storage, backup and disaster recovery, security, containers, and related technologies.\nExperience conducting architecture, capacity, resilience, operational health, or infrastructure lifecycle reviews.\nTechnical certifications across AWS, Azure, GCP, VMware, networking, security, or related technologies.\nFamiliarity with ITIL, TOGAF, or business analytics tools such as Power BI.\nHow We Work at Summit\nHow you approach the work matters just as much as what you do. At Summit, our core values show up in how we make decisions, work together, and support our customers.\nWe build the infrastructure that keeps businesses running. We need people who take that seriously, and have fun doing it.\nOur Core Values:\nEmpower our people\nConstant elevation\nCustomer first\nFocus on outcomes\nEmbrace curiosity\nBenefits\nSummit offers a total rewards package designed to support you at work, at home, and everywhere in between. Here’s a snapshot of what that looks like:\nFlexible Time Off (yes, really)- take what you need, we trust you to manage it\nMedical, Dental & Vision- comprehensive coverage with HSA/HRA options\n401(k) with 4% match- we invest alongside you\nParental Leave- paid time for the moments that matter most\nLife & Disability Insurance- built-in peace of mind\nWellness Support- resources for your mental and physical health\nFree Colocation & Cloud Access- build and experiment in real environments\nWork From Anywhere- remote-friendly by design\nA low-ego, get-it-done culture- come as you are, do great work\nCompensation\nThe salary range for this role is $115,000 - $130,000 annually. Compensation is based on the responsibilities of the role, experience, skills, geographic market, and internal equity. We believe great careers are built one step at a time, and compensation should grow alongside your impact.\nInternal candidates may see variations based on current role, compensation, and progression at Summit. Same thoughtful approach, just with additional context.\nSummit is committed to a diverse and inclusive workplace. Summit is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. \nAs part of this commitment, Summit will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email .","description_format":"text","description_chars":7621,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Internet Services","Cloud Platforms (IaaS & PaaS)","Web Hosting & VPS"],"lifecycle":[{"event":"open","at":"2026-10-06T20:16:12Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.759,"p_room":0.945,"age_days":9,"expected_fill_days":27,"reasons":["conf:2","win:mid"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":130000,"is_top_pay":false},"html_url":"https://alion.io/job/summit-technical-account-manager","json_url":"https://alion.io/job/summit-technical-account-manager.json","meta":{"generated_at":"2026-10-15T07:37:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11377,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1972345},"rest":"https://alion.io/mcp/rest/get_company?id=1972345"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsummit-technical-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsummit-technical-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsummit-technical-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/summit-technical-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsummit-technical-account-manager"}]}