{"id":461420,"url":"https://alion.io/job/sun-king-associate-manager-operations","title":"Associate Manager, Operations","company":{"id":177485,"name":"Sun King","domain":"sunking.com","url":"https://alion.io/company/sun-king","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Addis Ababa, Ethiopia"],"countries":["ET"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":27000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2171},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false}],"status":"live","first_seen_at":"2026-09-05T11:06:27Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-04T12:35:39Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":60},"description":"Job Location: Addis Ababa, Ethiopia.\nAbout The Role:\n The Associate Manager, Operations will help establish and execute Sun King's Ethiopia Operations function, ensuring reliable, compliant and cost-effective flow of products from importation through customs clearance, warehousing, inventory management, fulfilment and distribution. The role will work closely with the Manager, Operations and cross-functional teams to establish scalable operational processes, manage external logistics partners, maintain inventory integrity and deliver defined service levels.\nAs part of the initial Ethiopia operations set-up, the role will contribute to establishing the country's operating model, SOPs, controls, systems and performance management framework.\nWhat you will be expected to do:\nOperations Management & Process Excellence\nContribute to the design, implementation and continuous improvement of the end-to-end Ethiopia Operations model covering planning & forecasting, imports, customs, warehousing, inventory, fulfilment, distribution and reverse logistics.\nDevelop and maintain operational SOPs, process flows, controls, trackers and management reports in line with Sun King standards.\nMonitor operational KPIs, identify gaps and implement sustainable solutions to improve service, efficiency and cost.\nEnsure accurate and timely ERP/CRM transactions and operational data.\nFacilitate cross-functional coordination across Commercial, Finance, Procurement, Customer Experience and Operations.\nImport, Customs & Regulatory Compliance\nCoordinate import planning, shipment readiness and documentation with Commercial, Finance, suppliers and logistics partners.\nManage day-to-day coordination with clearing agents and freight partners to facilitate timely customs clearance and cargo release.\nMaintain accurate HS Code/classification records and coordinate assessment of duties, taxes, permits, certifications and other regulatory requirements.\nMonitor clearance timelines, storage/demurrage exposure and shipment exceptions, ensuring documentation is complete and audit-ready.\nParticipate in sourcing and onboarding of clearing agents, freight forwarders and other import-related service providers.\nWarehouse & Inventory Management\nContribute to warehouse establishment and readiness, including layouts, processes, controls and operating standards.\nMonitor inventory across warehouses, retail points and field locations, ensuring availability, accuracy and traceability.\nOversee stock movements, inventory in transit, aging, stock-outs, slow-moving/dead stock and inventory reconciliation.\nEstablish and monitor cycle counts, stock takes and inventory controls, including serial-number traceability and ERP/CRM alignment.\nMonitor warehouse/3PL performance and work closely with the Warehouse Associate on inventory, dispatch and operational priorities.\nProcurement & Vendor Management\nFacilitate operational procurement in line with Sun King policies, approval matrices and delegated authorities.\nMaintain an up-to-date database of approved operational vendors and service providers.\nParticipate in sourcing, evaluation and onboarding of 3PLs, clearing agents, transporters, warehouse providers, security firms and other operational suppliers.\nEstablish effective supplier relationships and participate in commercial reviews, negotiations and performance improvement.\nMonitor supplier compliance with defined contractual requirements, KPIs and service levels.\nLogistics, Distribution & Performance Management\nCoordinate inbound logistics from port/entry point through customs clearance and warehouse receipt, as well as outbound distribution to retail, field and customer locations.\nManage 3PL, transportation and distribution partners, including establishment and monitoring of SLAs and KPIs.\nMonitor delivery performance, delays, losses, damages and claims, with corrective action where required.\nCoordinate last-mile and reverse logistics, including returns, damaged/defective inventory and inventory disposition.\nContribute to inventory planning and forecasting, logistics/warehousing cost management, operational reporting and identification of cost and process improvement opportunities.\nAny other duties as assigned by your supervisor.\nYou might be a strong candidate if you have:\nA degree qualification from a recognized institution, preferably in Supply Chain Management, Operations Management, Procurement and Logistics, Distribution and/or an equivalent field.\n4+ years' progressive experience in Supply Chain, Logistics or Operations.\nExperience in FMCG, consumer electronics, solar/energy, telecommunications or another high-volume distribution environment is preferred.\nPractical experience in import/export, customs clearance, transport, warehousing, inventory management and distribution.\nExperience managing 3PLs, clearing agents, transporters and other operational service providers.\nExperience with ERP/CRM systems and strong data skills using Excel/Google Sheets.\nDemonstrated knowledge of relevant Ethiopian legislation and regulatory requirements relating to importation, customs, transport and warehousing.\nExperience developing or improving operational processes, SOPs, controls and performance reporting.\nWhat Sun King offers:\nProfessional growth in a dynamic, rapidly expanding, high-social-impact industry\nAn open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.\nA truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.\nStructured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.\n We place great importance on sustaining a diverse, inclusive work environment.\nWe believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.\nSun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.","description_format":"text","description_chars":6486,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Ethiopia","iso":"ET","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Storage","Solar Energy"],"lifecycle":[{"event":"open","at":"2026-09-06T11:06:27Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.446,"p_room":0.28,"age_days":59,"expected_fill_days":22,"reasons":["conf:3","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/sun-king-associate-manager-operations","json_url":"https://alion.io/job/sun-king-associate-manager-operations.json","meta":{"generated_at":"2026-11-04T16:47:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25658,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":177485},"rest":"https://alion.io/mcp/rest/get_company?id=177485"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsun-king-associate-manager-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsun-king-associate-manager-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsun-king-associate-manager-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sun-king-associate-manager-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsun-king-associate-manager-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":461420}},{"tool":"search_jobs","arguments":{"company":"sunking.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":461420},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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