{"id":3344585,"url":"https://alion.io/job/sun-king-regional-collections-manager-2","title":"Regional Collections Manager","company":{"id":177485,"name":"Sun King","domain":"sunking.com","url":"https://alion.io/company/sun-king","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Malawi"],"countries":["MW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":31000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":7681},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-26T16:47:11Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-31T03:27:38Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job location: Malawi \nAbout the role: We are looking for a team member to join our Corporate Risk Department as a Regional Collections Manager in our South Lake Region. The Employee will drive the efforts and processes related to collections of our PAYG products in the field. They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-user expectations.\nWhat you will be expected to do\nDevelop and implement region-specific collections strategies that align with the company’s overall objectives.\nLead, mentor, and supervise the Area Collections Executives, ensuring they meet their assigned targets while maintaining professionalism.\nConduct regular training and capacity-building sessions with the regional stakeholders to improve their skills and efficiency in risk management and collections.\nLiaise with respective cross-functional regional leads in ensuring the smooth running of regional operations.\nCollaborate with the customer care teams and easy buy departments to ensure smooth customer communications and resolve disputes when they occur.\nTrack daily, weekly, and monthly collection performance reports for the region.\nEnsure that all sales/ collections practices within the region comply with company policies that touch on data privacy and consumer protection.\nLiaise with the regional sales team to ensure alignment between sales and risk/ collection processes.\nConduct regular objective audits, investigations, and training via field visitations to AHQs with underlying concerns affecting normal business operations.\nIdentify potential risks in the regional collections process and develop action plans to mitigate them.\nAny other duties as may be assigned by the Country Credit Manager.\n\nYou might be a strong candidate if you have/are\nHold a degree in a business-related field and have a minimum of 5 years of work experience in a field collections role; 2 of which MUST be in a supervisory capacity, in the microfinance, fintech or banking industries \nPassionate about positively impacting the lives of rural underserved consumers.\nA strong collaborator with great interpersonal and communication skills to mentor your team to deliver on expectations.\nHave excellent analytical and problem-solving skills.\nHave excellent MS Excel, Word, and PowerPoint skills.\n\nWhat Sun King offers\nProfessional growth in a dynamic, rapidly expanding, high-social-impact industry\nAn open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.\nA truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.\nStructured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.","description_format":"text","description_chars":2956,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Malawi","iso":"MW","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Storage","Solar Energy"],"lifecycle":[{"event":"open","at":"2026-10-27T16:47:11Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":23,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/sun-king-regional-collections-manager-2","json_url":"https://alion.io/job/sun-king-regional-collections-manager-2.json","meta":{"generated_at":"2026-10-31T05:53:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8549,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":177485},"rest":"https://alion.io/mcp/rest/get_company?id=177485"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsun-king-regional-collections-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsun-king-regional-collections-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsun-king-regional-collections-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sun-king-regional-collections-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsun-king-regional-collections-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3344585}},{"tool":"search_jobs","arguments":{"company":"sunking.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3344585},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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